Warner Bros. Discovery

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Sr. Product Manager (Commerce)

Sorry, this job was removed at 12:10 p.m. (EST) on Saturday, April 2, 2022

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Overview
Summary
At discovery+, we are experiencing explosive growth, reaching over 20M+ subscribers in our first year, and partnering with dozens of the world's largest cable, carrier, and DTC companies in two dozen countries worldwide - and counting. The discovery+ Global Monetization and Subscription team is looking for a Senior Product Manager to deliver the best consumer-facing subscription, bundles, and add-on purchase experience in the world. As part of this rapidly growing, high-impact team, you will lead key aspects of discovery+ DTC & partner commerce by setting vision, goals and objectives for how our prospects and customers will discover and buy subscriptions across our expanding catalog.
Responsibilities
The Senior Product Manager, Commerce will own the customer experience for stand-alone, bundled, and add-on subscriptions enabling fans of Discovery content discover and buy one-to-many products that unlock the programming they love in easy to understand, scalable, and profitable ways. You will be at the forefront of introducing a world of unscripted, studio, sports, franchise, and interactive content to new and existing discovery+ and partner customers.
The Senior Product Manager, Commerce should have experience in eComm, SKU & catalog bundling, upsells & add-ons, identity management, transactions, fulfillment, subscription management, and systems integrations in DTC, CPG, Retail, and/or similar on a global scale; international expansion experience is ideal.
The Senior Product Manager, Commerce owns:

The envisioning, research, justification, and building of multi-product first & third-party subscription commerce experiences that are continually improved to deliver customer and business value.
Working with internal teams to integrate these products & services into discovery+ and partner systems across web, mobile, OTT, CTV, Game Consoles, and Set Top Boxes
Defining and achieving KPI's and OKR's tied to the products that you own.

Qualifications

4+ years experience in commerce with the DTC, retail, CPG, and/or DTC B2C and/or B2B2C space; media industry and international consumer product experience experience a plus,
Experience in working with first & third-party multi-product & add-on purchases, payment, billing, entitlements related solutions across web, mobile, OTT, CTV, Gaming Consoles, and Set Top Boxes.
Experience in designing and delivering growth-oriented projects, focused on acquiring, converting, and retaining DTC customers.
Hands-on experience in A/B & multivariate testing, and analyzing & interpreting data.
Experience in working with cross functional, global teams, including Design, User Experience, Research, Marketing, Legal, Finance, and Engineering.
Detail-oriented, operationally-minded with the ability to offer insights and suggestions based on customer feedback, data, and external market forces.
Comfortability in advocating and presenting product decisions to executive stakeholders and third-party business partners.
Openness to learn, collaborate, and advocate for ideas and teams.
BS/BA degree required; Master's Degree is a plus.

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Ameya Karvir

Vice President of Data Science and Analytics

ON THE CUTTING EDGE

Keeping at the forefront of content consumption

Karvir and co. use data-rich insights to deliver experiences that will resonate, such as fine-tuning streaming personalization or suggesting relevant content for web visitors. “With the whole aspect of personalization, we are catering to every single individual on their device,” he said. To continue leading in their field, he prioritizes adaptability among teammates as a key attribute in navigating an oft-evolving industry.

My team operates as a mini R&D center and brings forth what we find useful. It’s all about speed, research, exploration and how we make it actionable.

Ameya Karvir

Vice President of Data Science and Analytics

Melanie Lantin

Vice President of Product Design and User Research – Consumer Digital Products

PILLARS OF SUPPORT

Leaders don’t just manage, but empower

At her first design review for home brand Magnolia, Lantin noticed something she described a rarity: The audience was overwhelmingly female. “It was really refreshing that Magnolia, with Joanna Gaines at the helm, already prioritized female leadership and vision,” she said. For Lantin, this powerful realization underscored the broader culture of support and empowerment, which she expands on by mentoring colleagues.

I make sure I’m available to all my team members and know that I can offer a specific type of help or mentorship to the women on my team by giving them all of the tools that can help them navigate their careers.

Melanie Lantin

Vice President of Product Design for Magnolia Direct-to-Consumer

Martin Ma

Group Vice President, Engineering

PEOPLE-DRIVEN TECH

Staying focused on the human element

Steering engineering for brands such as Food Network Kitchen as well as Discovery websites, Ma helps the organization scale in a fast-moving space. But, for Ma — who embraces a “lean startup” mindset — the challenges transcend tech. “It’s all about people. We build a team of subject matter experts who know areas of a product inside-out, while everyone on the team understands the bigger picture,” he said.

Engineering problems are always people problems, and there’s nothing a great team of empowered engineers can’t solve.

Martin Ma

Vice President of Technology

What are Warner Bros. Discovery Perks + Benefits

Warner Bros. Discovery Benefits Overview

Warner Bros Discovery offers a comprehensive set of benefits and perks to support employees in their personal and professional lives. Some program highlights include:

• Local medical, dental, and vision programs in many countries around the world.
• On-site wellness and fitness centers across several of our office locations.
• Family support programs. In the U.S., additional services include on-site childcare in certain offices, backup childcare services, family caregiver leave, adoption, surrogacy, and cryopreservation assistance, and more.
• Tools and resources to support the mental wellbeing of our employees and their dependents, including mental health counselors and 24/7 access to free, confidential support through our Employee Assistance Program administrators.
• Products and services to support financial wellbeing including financial planning tools, and a 401(k) savings plan in the U.S.
• Flexible work arrangements around the globe, allowing employees to better balance work and personal commitments.
• Global learning, leadership & organization programs to inspire, equip, and empower our people to thrive. These programs and resources are accessible to everyone at whatever stage they are in their career.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Summer hours