Sr. Product Manager, Purchase Journey
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $4.3 billion in home loans per month
- We’ve funded over $42 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
A Better opportunity:
Help us hack a thirteen trillion dollar industry by building a product that will allow more people than the status quo to own a home and build wealth rather than rent for life.
As a Senior Product Manager on the Purchase Journey team, you will bring a deeply customer-centric practice to understand the home buying journey and identify the decision makers, their priorities and their influence over the process. Leveraging these insights, you will build experiences for our Home Buyer that power a frictionless, tech-enabled relationship between them and their Agent. You will be able to communicate and collaborate with cross functionally about operational processes and business strategy, as well as through crisp, well-formulated technical and design requirements. You constantly advocate for our Homebuyers, while building leadership through mutual respect of our teammates needed to deliver on this exceptional experience.
This role presents a unique opportunity to redefine the standard for how Buyers collaborate with Agents.
Responsibilities will include:
- Build product experiences for Buyers that streamline collaboration with their Real Estate Agent, helping our Buyers feel confident to make offers that get accepted, ultimately retaining them to the point at which they will need to seek home financing
- Foster deep institutional knowledge of home buying process and how buyers work with Real Estate Agents
- Partner with and lead cross functional teams like Design, Engineering, Sales, Operations, etc. to set product vision and strategy
- Define and socialize the roadmap of your product area through deep research and understanding of business goals
- Bring your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation and validation
- Manage competing priorities with consistency and transparency
About You:
- You’ve worked for 6-8 years in a consumer product management capacity at a technology-driven organization
- You’re an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach
- You’re committed to collaboration and are able to work well with other business units to build iterative solutions that continuously deliver value
- You have a proven track record of entering a new space and building expertise rapidly
- Your spidey sense enables you to read between the lines and extrapolate ideas which turn into solutions
- You are not afraid of getting your hands dirty and are equally comfortable balancing tactical and strategic investments
- You are a firm believer in change and are a hustler
- You have the mental resilience to know that we're just at the start of a long journey
- You challenge archaic processes to make them better for consumers by removing friction (aka you live to make complex things simple)
- You’re a systems thinker with an understanding that spans all levels of abstraction
- You are comfortable in an ever-changing environment and have a passion for successfully navigating ambiguous problem areas
- You have exceptional written and verbal communication skills, and have a proven track record of building strong relationships with stakeholders
- Bonus: You have worked on complex workflow based products, marketplace platforms, pricing, algorithmic bidding platforms, data centric supply chain products
- Bonus: You have a computer science, engineering, operations research or equivalent technical background
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, yearly cash bonus, equity and benefits. Additional employment-related benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits—including medical, dental, vision, savings accounts, 401k, and more
- Personalized care and tools for realizing your mental health and wellness goals
- Robust holistic wellbeing offerings where you can experience unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after only 90 days of employment, and 20 weeks after 24 months of service
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan
Better is an equal opportunity employer. We do not discriminate on the basis of age, race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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