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Survey Product Manager

| Greater NYC Area

Fluent is a fast growing and successful Company that is revolutionizing online advertising. Named one of Crain's "Best Places to Work" 6 years running we are continuously moving forward, faster and wiser. Fluent is the Industry leader in customer acquisition and digital consumer engagement. Our proprietary ad serving technology and extensive publisher network enables marketers to acquire the best customers, with precision, at a massive scale. Leveraging big data and real-time interaction with consumers, Fluent has powered billions of profitable marketing opt-ins on behalf of more than 500 leading brands since its inception.

As a Survey Product Manager, you will be part of a team that is responsible for meeting the competing demands of the business to grow market share and profits by building and leveraging our 1stparty self-declared data asset. The Product Manager will work cross-functionally with various departments within the organization on a regular basis. As part of the Product Management team, you bridge the technical (Engineering and Design) and business worlds, (Sales and Operations) as you bring to market new and extend existing consumer survey products. Being extremely entrepreneurial is required to innovate and execute product initiatives across the company. You must enjoy spending time doing market research, interacting with clients and client facing teams, understanding senior leader’s feedback, and gaining insights from our extensive first party and behavioral dataset to understand opportunities/problems, and find innovative solutions that drive value for consumers and stakeholders.

The Survey Product Manager's role is to use qualitative and quantitative data to identify, prioritize, and execute on new and enhanced product opportunities. Key areas of focus will include expanding consumer audience insights, utilizing the survey to drive monetization, standardizing data collection, improving consumer experience, and improving the survey management and operations process. The Product Manager will be at the core of our survey product development team, independently leading projects through the full product development life-cycle from concept through implementation and launch.

RESPONSIBILITIES

  • Develop and maintain relationships with Fluent’s key internal and external stakeholders and partners
  • Develop a deep understanding of the consumer acquisition marketplace, competitive landscape, stakeholder needs, and core survey technology platform
  • Lead planning, prioritization, management, and execution of the survey product roadmap
  • Scope and prioritize features based on business and customer impact
  • Evangelize survey data products with internal and external stakeholders
  • Own the survey product development life-cycle from idea to launch
  • Leverage lean/agile processes to manage, plan, implement, and iterate
  • Define and analyze metrics to measure product success
  • Communicate product performance across the organization
  • Communicate and coordinate with various departments to ensure that project timelines are met, and projects are implemented efficiently and effectively

Requirements

  • 2+ years of product/project management experience building and launching successful data-driven web-based products ideally at a media or digital marketing company
  • Requires an understanding of market research concepts
  • Working knowledge of SurveyMonkey, Qualtrics, etc. is a plus
  • A technical background with understanding of software development and web technologies
  • Demonstrated ability to partner with business, engineering, design and data analytics teams
  • Entrepreneurial, proactive, efficient and goal oriented
  • Naturally curious with a desire to learn and make things better
  • Thinks strategically with a keen ability to turn complex problems into simple and intuitive solutions
  • Operates as a matrix manager, coordinating resources from multiple areas
  • Communicates effectively through written and verbal methods
  • Identifies trends and patterns within datasets, verifies data for accuracy, and uses qualitative skills to make sound decisions with incomplete information
  • Experience understanding large datasets using tools and techniques such as SQL, pivot tables, and lookups
  • Bachelor’s degree in computer science or business

Benefits

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition to two fully-stocked kitchens, catered breakfast and lunch, and free workout classes on site, our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

  • Competitive salary
  • Discounted gym memberships
  • Ample career and professional growth opportunities
  • Open office space for team collaboration
  • Health, dental, and vision insurance
  • 401K with generous employer match
  • The amazing opportunity to work for a high-flying performance marketing company!
Read Full Job Description

Location

Open and collaborative space, views of the Hudson. Great location, near Fulton station, and the New Jersey ferry.

An Insider's view of Fluent, Inc.

What’s the vibe like in the office?

“The best thing about working at Fluent is the culture. It’s fun and relaxing but we get things done!”

Ellie

Senior Accountant, Finance

How does the company support your career growth?

"I started at Fluent as an Intern and to grow with the company is a personal joy. I learn from and work with people I trust, and as a result, I'm really proud of all the work we do."

Mina

Campaign Manager, Performance Ad Operations

What are Fluent, Inc. Perks + Benefits

Fluent, Inc. Benefits Overview

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition to two fully-stocked kitchens, catered breakfast and lunch, and free workout classes on site, our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

-Competitive salary
-Discounted gym memberships
-Ample career and professional growth opportunities
-Open office space for team collaboration
-Health, dental, and vision insurance
-401K with generous employer match
-The amazing opportunity to work for a high-flying performance marketing company!

Culture
Volunteer in local community
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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