Technical Product Manager

| Greater NYC Area
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Product Manager

Electric is a Series A startup backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners and led by a team of seasoned entrepreneurs, operators and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses.. Through a chat interface, personalized service and flat-rate pricing we keep our client’s email, computers, Wi-Fi and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.

Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

The Role 

We are seeking an experienced and creative Technical Product Manager with entrepreneurial instincts and a desire to build something from the ground up. As a Product Manager at Electric, you will work closely with Customer Success, Engineering, and Sales to take features and enhancements from conception to reality. This is a rare opportunity as the solutions you develop and deploy will have a real and immediate impact on some of the fastest growing companies in the country. If this sounds like the right opportunity for you and you want to be a part of a company that was just named a Forbes Cloud100 Rising Star, then you should apply!

Responsibilities

  • Develop and execute a product road map to align with Electric's mission and strategic goals for our core platform backend and frontend pods
  • Define and prioritize new product features based on user research, product vision, and product metrics aligned with other product pods
  • Work closely with software and data engineers to drive product development, writing technical stories and owning agile process for core platform pods
  • Manage dependencies across delivery teams
  • Own the outcome of product decisions based on defined KPIs
  • Understand user pain points through interviews, user groups, and shadowing sessions
  • Communicate regularly with stakeholders and additional product pods to ensure project alignment
  • Triage and prioritize bugs against roadmap 

Qualifications

  • 2+ years of Product Management experience at a high-growth startup
  • 4+ years experience in technical role (software engineering is a plus but not required) 
  • Exceptional ability to prioritize multiple projects and requests from stakeholders
  • Proven ability to successfully lead products through the development lifecycle
  • A methodical and analytical mindset with a strong work ethic
  • Experience designing and conducting user research groups
  • Team player with a strong desire to teach others and learn from others
  • Strong empathy for users 
  • Familiarity with quantitative analysis and/or SQL is a plus

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ServerlessFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • PeriscopeAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

408 Broadway, New York, NY 10013

What are Electric Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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