Senior Program Manager, Compliance

At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.

We’re hiring a new member of our Compliance team to be a key driver in elevating compliance from a regulatory necessity to a competitive advantage. As a Program Manager, Compliance, you’ll be at the front lines of managing and optimizing our compliance processes, ensuring that January meets and exceeds client expectations. You’ll own the execution of high-stakes compliance workflows while also identifying opportunities to make them more scalable, efficient, and automated.

This role is perfect for someone who thrives on organization, operational excellence, and problem-solving. You’ll work directly with clients, and collaborate closely with internal stakeholders like our Operations and Product & Engineering teams, helping to strengthen our compliance infrastructure as we scale.

What You’ll Do:

• Project manage external audits end-to-end.

• Conduct root cause analysis and internal investigations of compliance issues, gathering stakeholder input to recommend and implement corrective action plans.

• Analyze and report on internal QA programs to identify key areas for remediation and risk mitigation.

• Maintain and update company Policies & Procedures, ensuring alignment with new compliance requirements as we grow.

• Support key aspects of the vendor management program, including vendor audits and risk assessments.

• Identify opportunities to streamline and automate existing compliance operational processes.

• Develop and deliver training to employees on compliance procedures and regulatory topics.

What We’re Looking For:

• Minimum 2 years of experience in strategy/operations/business operations, or a related role identifying complex problems and implementing effective, scalable solutions at a high-growth, regulated technology company.

• A process-first mindset, with the ability to identify inefficiencies, understand system connections, and optimize workflows for scalability.

• Proven organizational and project management skills and the ability to execute under pressure.

• Detail-oriented with a proactive, solution-oriented mindset

• Excellent written and verbal communication skills — able to explain concepts clearly to both internal and external stakeholders.

• Balances execution with continuous improvement.

• Exceptional collaboration skills in working with other teams to get to the root of an issue and come to a solution.

Nice to Have:

• Experience with SQL or compliance automation tools

• Understanding of AI-driven compliance frameworks

• Familiarity with regulatory audit processes in financial services

• Experience designing and maintaining dashboards (Sigma)

• Basic understanding of data warehousing concepts (ETL/ELT, schemas)

• Cross-functional partnership with Engineering or Data teams to improve systems for monitoring compliance KPIs

We encourage you to apply if you value:

• Opportunities for growth and a high level of ownership.

• An interest in improving the experiences of an underserved population

• Learning new subject matter rapidly.

• Wanting to make an impact and a difference at the company.