OVERVIEW:

Account Manager sits within the Account Services division of VICE+ delivering digital programs. The Account Manager position is a client facing role responsible for both client management and project management in the development and delivery of brand-connected programs.

The Account Manager must be a self-motivated leader who can work with a large team on high dollar client programs programs on aggressive timelines.

ROLES AND RESPONSIBILITIES:

• Responsible for delivering best-in-class work on any given program.
• Establish priorities, leverage existing processes (and develop new ones) to achieve program objectives.
• Key client contact through execution
• Develop an understanding client business, needs, expectations, and requirements.
• Initiate strategies with planning department
• Oversee cross-department commercial teams from creative, production, and media.
• Work with sales team to insure a seamless transition and track effective targets sold through.
• Collaborate with editorial teams for sponsored by programs.
• Work with Account Director to find opportunities with active clients to upsell and grow the relationship.
• Ensure programs are running smoothly and communication is effective with both VICE teams and client
• Lead on the creation of key project documents including SOWs, creative decks, calendars, budgets and launch strategies for clients.
• Run client meetings, send recaps ,and next step emails.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree required
• 3 - 5 years of related industry experience preferably client facing account or production
• 2+ years of demonstrated track record with client relationships
• Experience managing teams
• A solid understanding of project management and delivery of interactive and offline initiatives
• Strong organizational skills
• Self-motivated, collaborative, and ability to problem solve
• Ability to multi-task, work within tight deadlines, and manage department calendars
• Strong client-service orientation and interpersonal skills
• Strong verbal and written communication skills
• Knowledge of marketing and advertising