Associate Technical Project Manager
Yext is the leading Digital Knowledge Management (DKM) platform. Yext's mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.
The Consulting Group works with Yext’s largest clients to deliver highly-customized and integrated products. Our team includes Project Management, Creative, and Software Engineering resources that work together to deliver end-to-end solutions. We take pride in our ability to tackle a wide breadth and depth of challenges and keep pace with the ever-changing needs of our clients.
Yext is looking for an Associate Technical Project Manager to lead implementations of our “Pages” product and custom development efforts. You’ll work with Fortune 500 and brand-name businesses to define requirements, manage project milestones, and collaborate with Yext’s in-house creative and development teams to deliver the project. We are a friendly, high-achieving group that values strong team dynamics and collaborative problem solving. An ideal team member is someone who can build strong relationships with other functional groups and quickly learn the moving parts of our business.
- Assist in monitoring and reviewing project progress and timelines; identify and resolve issues to ensure project success
- Assist with the management of day-to-day execution of Enterprise project implementations.
- Assist with the planning, tracking, documentation and status updates for the project
- Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills
- Collect requirements and assist with the creation of project deliverables, as needed
- Provide hands on configuration / customization of the Yext product offerings
- Adopt a standardized development lifecycle methodology for all projects
- Support review sessions with the client and project team
- Participate in end-to-end implementation planning including project management, issue management, communication and change management
- Write, review, and execute QA and test scripts, as needed
- Prepare user documentation and training documentation as necessary
- Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings
- Provide subject matter expertise support to Yext’s Enterprise Sellers
- BA/BS degree in any discipline
- Excellent project management (including prioritization and organization) skills
- Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written
- Self-motivated, organized, efficient and process-oriented
- Strong work ethic with the ability to work well under pressure in a dynamic environment
- Excellent customer relationship management skills
- Advanced technical skills and experience with software packages like Excel, Microsoft Project, Visio, and Word
- Must be able to travel up to 25%, including potential international travel
- Fluency in additional languages (such as French or Spanish) are a plus but are not required to apply
Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson's Corner, San Francisco, Shanghai, and Tokyo. Learn more about the Yext team and culture on the muse, our website, and our blog.
Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.