Clinical Logistics Manager

| Greater NYC Area
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Background

TrialSpark is a software and technology company based in NYC that helps accelerate the discovery of new drugs and medical treatments by reimagining the clinical trial process. We are building a network of our own clinical trial sites and are looking to hire clinical research coordinators who want to join us on our journey to make clinical trials more efficient.

Job Description

The Clinical Logistics Manager role is critical to the success of the studies TrialSpark is engaged in. The role will be responsible for central oversight of temperature monitoring and IP management at TrialSpark. The Clinical Logistics Manager would partner closely with the clinical operations team, study teams, and technical operations to ensure all sites in the network are monitoring temperature based on protocol specifications. The role will also partner closely with study teams to oversee day to day management of IP.

Duties include but are not limited to: 

  • Central oversight of temperature monitoring and site drug inventory, managing all day to day temperature operations
  • Process development and oversight for temperature monitoring and site drug inventory
  • SLA and KPI designer/expectation setter: creates and tracks core metrics 
  • Workflow architect: identifies/corrects inefficiencies in existing workflows while simultaneously designing/implementing new ones when necessary
  • Partner with TechOps, Data, Engineering, and Product to establish and manage a scalable process central temperature management 
  • Partner with study teams to manage central site drug inventory
  • Oversee the set up of temperature monitoring at all sites in the network
  • Partner with Quality Assurance to establish and manage robust training for IP management best practice 
  • Partner with Field Operations team for equipment installation, validation/calibration, and preventative maintenance that houses IP
  • Maintains open lines of communication with the study teams and field operations team to ensure study equipment meet the required standard

Qualifications and Skills:

  • Demonstrated ability to handle multiple competing priorities and grow a performance-based team
  • Strong organizational, analytical, and problem-solving capabilities
  • Exceptional communication skills, both verbal and written, and interpersonal and relationship building
  • Ability to work under pressure within tight timelines

Required education and experience

  • Minimum 5 years of project management/process improvement experience
  • Clinical supply and/or logistics experience
  • Experience streamlining operational processes
  • Knowledge in FDA and regulatory auditing of investigational drug studies
  • Knowledge of clinical logistics systems for inputting and tracking IP shipments, temperature excursions, and product expiry

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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