About Rent the Runway:

At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable and fast-growing business, with a loyal 10 million members who believe that rental is the future.

Position Overview:

We’re looking for a smart and highly organized CMS Manager with strong interest in engineering and managing the content experience for an e-commerce site and app within a highly collaborative environment. You’re the perfect candidate for our CMS Manager role if you are excited to work with and adapt/mold a proprietary CMS that supports HTML and JSON, launching A/B tests, and launching data-driven marketing in a creative environment. You thrive in a multi-faceted and fast-paced environment, and have the ability to seamlessly manage multiple complex digital initiatives in realistic timeframes, all while bringing contagiously positive, collaborative energy and creativity to work each day.

Responsibilities: 

• In accordance with (quarterly) business initiatives and marketing calendar, and in collaboration with full Content Marketing and Visual Creative teams - carefully plan, facilitate and execute content refreshes, campaigns, new landing pages etc. for both website and mobile app
• In the content update planning process, work collaboratively and cross-functionally to clearly communicate expectations around timing for each stage of content update and process
• Continuously document best practices within the CMS in order to adapt and evolve the discipline of content management at Rent the Runway over time
• Identify new ways to innovate in the content management discipline, whether it’s new formats or ways of execution to create new experiences within our CMS
• Continuously optimize current CMS tools and elements to improve the overall front-end customer experience and ability to support various forms of content
• Manage content audits to ensure our platform ecosystem is consistent across both site and app
• Support launching A/B tests and optimizations to current content to increase conversion based upon data and user behavior
• Establish content infrastructure to easily manage and distribute content by working closely with back-end and front-end developers, ensuring components and templates are fully functional and live seamlessly within the .com ecosystem

Qualifications:

• BA/BS in Computer Science preferred or equivalent related degree/practical experience
• 4+ years managing a CMS for an e-commerce or content company
• 1-2+ years of professional experience working in HTML and JSON
• Experience working with Creative team members to VQA digital artwork and content prior to publication
• Naturally comfortable functioning at the nexus of multiple cross-functional teams in a highly collaborative capacity, capitalizing on superior communication skills to support content update schedule
• Ability to manage multiple projects, prioritize tasks and meet deadlines under pressure with little management
• Ability to understand, diagnose, and effectively articulate technical challenges and solutions
• Ability to handle ambiguous problems and make independent decisions on appropriate tradeoffs without compromising quality
• Strong attention to detail and organizational skills
• Strong sense of accountability and ownership of project details as well as the sum total of a project’s parts
• Experience working in an agile environment
• Interested in a mid-level role with strong potential for future growth path within the Creative or Engineering team

Benefits:

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

• Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered
• Industry leading 401k match - an investment in your future