DEI Program Manager at Braze

| Greater NYC Area
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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

We’re seeking a dynamic and resourceful Diversity, Equity, and Inclusion (DEI) Program Manager to join our newly formed Social Impact team. The new Social Impact Department at Braze uses our technology, expertise, and resources to transform how the world connects and communicates to shape an equitable and more sustainable future. The program encompasses our Corporate Social Responsibility and DEI Programs under the pillars of community, education, and sustainability.

As the champion for DEI at Braze and within our network, this person will play a critical role in strengthening, building and further executing our DEI strategy across all facets of the employee lifecycle. This person should be proficient with data, use insights to align cross-functional teams and build DEI programs. Braze is proud to be a founding member of Tech for Black Founders, an initiative aimed to create an ecosystem that provides the resources and technology to empower Black-founded businesses and level the playing field for underserved founders. Braze also has a highly engaged employee base with seven active employee resource groups and has signed more than 20 Amicus Briefs and political action letters over the past four years. 

The DEI program will be funded by Braze in addition to our Pledge 1% donor-advised fund, in which Braze will donate 1% of equity over the next 10 years. This role will report to the Vice President of Social Impact (directly reporting to our CEO).

Responsibilities:

  • Work with VP of Social Impact to define how Braze’s global DEI strategy aligns with our business objectives and how DEI is implemented at the department and individual levels
  • Oversee and manage DEI programs at Braze in close coordination with various departments and leaders
  • Gather, analyze and leverage data to track effectiveness of inclusion initiatives and and identify growth opportunities with the Growth and People teams
  • Partner with the People team to enrich our recruitment, retention and employee development strategies, including training, performance and career development solutions for managers and employees 
  • Regularly communicate internal and external diversity and engagement initiatives, events and progress
  • Network and build relationships with professional and educational organizations and underrepresented groups
  • Stay current on DEI programs, research, and developments

WHO YOU ARE

The ideal candidate is someone who is deeply passionate about DEI, has strong program management skills and is able to collaborate with a wide variety of departments, leadership teams, and third-party vendors as needed. We are looking for someone with a track record of building and implementing a variety of DEI programs, assessing gaps and measuring progress with a passion to promote meaningful, long-lasting change. 

Qualifications:

  • A true passion for all things DEI
  • Track record of working cross-functionally across the organization to oversee and manage projects to complete
  • Experience translating data and analytics to develop insights, telling stories, driving decisions and measuring impact
  • Interpersonal skills with experience developing relationships with peers and leaders across an organization
  • High EQ, strong self-awareness, integrity, and professional work ethic 
  • Excellent written, verbal, presentation, and interpersonal communications skills
  • Strong attention to detail and have exceptional project management and organizational skills
  • Knowledge of federal and state EEO/AAP laws and compliance is a plus
  • Experience working in a high-growth tech company preferred

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AfterEffectsDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MarketoLead Gen

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including [email protected], [email protected], Femmentor, Healthy Minds @ Braze, [email protected], [email protected], [email protected]
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
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