QA Specialist

| Other | Remote
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Who We Are:

Persado is a pure-play AI company that’s changing the way Fortune 500 companies communicate with their customers by unlocking the power words and transforming the way ideas are born. Among others, we work with GAP, Dell, Verizon, Humana and 8 of the top 10 U.S. credit card companies, including JP Morgan Chase and American Express.

In an ecosystem that’s obsessed with personalization –the right offer, the right product, the right segment– we believe that the right message is the one core functional need for every company in the world, making the Choice of Words a multi-billion dollar blind spot for Silicon Valley.

We are the only company with the technology to claim that blind spot in the Enterprise Personalization stack.

Please include a cover letter with your application.

 

What We Are Looking For:

Persado is looking for a QA Specialist. In this exciting role, you will provide QA and proofreading of all client facing deliverables. This is the perfect role for someone with some QA experience looking to take their career to the next level!

What We Want You To Do:

  • Perform QA and proofreading of all client-facing deliverables to ensure accuracy and overall quality throughout the process of digital marketing campaigns
  • Utilize multiple information resources to verify accuracy of campaign information and configuration
  • Utilize QA processes and tools to review textual and visual campaign content for multiple digital channels (e.g. SMS, Email. Paid Media etc.) in formats such as Excel, PDF, and HTML
  • Ensure deliverables adhere to client brand voice and style guidelines
  • Ensure that revisions have been applied when feedback is provided
  • Communicate all inconsistencies to the Campaign, Project, and/or SDE teams
  • Review and propose improvements on existing templates and processes
  • Monitor the QA process of campaigns and reports identified QA issues
  • Responding to any QA request and working effectively with Operations’ teams.
  • Maintain a tracker of all QA issues and reports on quarterly QA target
  • Analyze the marketplace, customers, and competitors to determine the right product features and benefits in order to increase market share and retain/grow existing client base
  • Analyze product performance against business targets; assessing and managing risks

What We Want To See:

  • 1-3 years of hands-on proofreading / QA experience
  • Bachelor’s degree
  • Strong proficiency of the Microsoft Office Suite (Word, PowerPoint, especially Excel)
  • Working knowledge of HTML
  • Some experience using testing or proofing tools such as Litmus
  • Experience working with an ESP, Facebook Ads and/or Photoshop a plus

Who You Are:

  • Excited about working in a lean start up environment
  • Curious and quick learner
  • Ability to communicate effectively in a fast-paced environment
  • Exhibits impeccable attention to detail
  • Proactive and willing to pitch in wherever needed
  • Strong oral/written communications skills
  • Self-starter with strict attention to detail
  • Driven, self-confident and resourceful
  • Analytically minded and able to deliver targets on your own
  • Passionate in the way you convey solutions

What We Offer:

Achieve your life goals and work goals at Persado.

  • Generous Benefits Package globally
  • 401k to prepare for your future
  • Paid holidays and flexible paid-time-off
  • Persado Cares! 2 paid Volunteer days per year and charitable giving matching
  • Structured onboarding Continuous Learning & Development tied to a personalized career path
  • Diversity and inclusion initiatives
  • All the gear you need to work smart
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Location

11 East 26th Street, New York , NY 10003

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