Director, Integrations at Affirm

| Greater NYC Area
Sorry, this job was removed at 12:24 p.m. (EST) on Thursday, April 16, 2020
Find out who's hiring in NYC.
See all Project Mgmt jobs in NYC
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
In this role you will lead our rapidly growing Merchant Integrations Team and will be tasked with supporting our merchant partners as they integrate with and expand how they use Affirm. The Integrations team is made up of Technical Account Managers, Integration Engineers and Support Engineers, and is part of our Engineering organization. The team works closely with Sales and Client Success, and is responsible for the technical success of our merchants throughout the entire post-sales lifecycle (integration, maintenance, expansion). 

You will:

  • Manage and mentor a group of senior and experienced Enterprise Technical Account Managers
  • Be responsible for rapidly scaling the size and impact of this team by recruiting additional team members to our offices in San Francisco, New York and Chicago
  • Improve client happiness with the integration process and improve the team's efficiency at the same time :-) 
  • Foster a culture of world-class relationship building
  • Our partners should be gushing about how pleasant it is to work with our team
  • Set a bar for technical excellence. You will be evaluating new hires on several axis, including their technical capabilities, handling escalations, and be seen as a technical expert by our partners
  • Be a strong internal advocate for our merchants, working cross functionally to make sure their highest priorities are being met

What we are looking for:

  • At least 10 years in b2b customer facing technical roles with significant management experience, including at least 2 years as a manager of managers.
  • Proven ability to evaluate and develop successful leaders within your organization.
  • Successful track record in recruiting client-facing engineers (Technical Account Managers, Solutions Engineers, etc). 
  • A great relationship builder who has the ability to quickly establish credibility and build rapport with our partners’ engineers, product managers and other technical stakeholders.
  • A fantastic communicator, both when advocating for customers internally and advocating for Affirm externally.
  • A strong engineering background in web development technologies.
  • Bonus: Experience providing solutions to e-commerce or in-store retailers.

At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.
By clicking "Apply for this job," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MediumCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Affirm's office is located in the NOMAD neighborhood! The North of Madison neighborhood has great coffee shops, restaurants, and bars.

An Insider's view of Affirm

What’s the vibe like in the office?

I was originally based in our San Francisco office and recently transitioned to our NYC office. I love the NYC office because it feels like a true start-up! I get the best of both worlds. A growing start-up with infrastructure and stability but with the excitement of a small office and team.

Jeremy

Software Engineer

What are some things you learned at the company?

I've learned that staying true to Affirm's consumer-first mission requires a nearly daily commitment to it from the whole company with respect to how decisions are made, which goals are set, & what we decide to build. Sharing this clear north star with my coworkers allows us to connect & align on a deeper level - we're all here for the same reason.

Niki

Group Product Manager

What’s the vibe like in the office?

The New York office combines the tight knit, friendly culture of a smaller startup start up with the huge projects of a scaled out company, all while located in the heart of the world's best city. People in NYC are generally hard working, laid back, and fun to talk to.

Noam

Software Engineer

What are Affirm Perks + Benefits

Affirm Benefits Overview

- Lead a healthy life: Generous coverage for health, dental, vision, life and disability insurances for you and your dependents.
- Learn and grow: We offer a significant stipend toward your personal career development.
- Be there when it counts: Take care of your loved ones with our parental leave, and find support at the office with our dedicated Mother's room and [email protected] Employee Resource Group.
- Take Time Off: We offer generous paid time off so you can always be at your best.
- Eat well: We cater meals daily
- Commute carefree: We subsidize the cost of transportation for you getting to and from work.
- Feel invested: We offer meaningful equity so you have ownership in what we are building.
- Get active: You can apply our monthly wellness stipend toward fitness classes and memberships.
- Know the product: We offer a monthly stipend for purchases with Affirm.

Culture
Volunteer in local community
Affirm has an active [email protected] group that organizes regular events to give back to the community.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $250 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 95% of out of pocket expenses.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
More Jobs at Affirm4 open jobs
All Jobs
Dev + Engineer
Product