Director of Technical Program Management, Product Operations

| Remote | Hybrid
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Company Description

Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.


Job Description

Are you a strong Technical Program Management (TPM) leader who loves collaborating across teams to establish core operational programs in a hyper-growth environment?


We are looking for an experienced TPM to own and operate our strategic roadmap and release planning frameworks. This is a great opportunity to get in early and build critical processes from the ground up.


Your work will ensure input streams are operationalized and streamlined so teams can make data-driven decisions. You will partner with and coach teams to help mature their planning capability through the implementation of best practices and continuous learning.


In this role, you will work closely with leadership and all teams in the technology organization including Product Management, Engineering, Design, Security, and Machine Learning. You will also partner with Go-To-Market stakeholders (Marketing + pre- and post-sales teams) to ensure transparency and cross-functional collaboration.

Responsibilities

  • Own and drive strategic planning and roadmapping for the technology organization (quarterly and annual cadences).
  • Create cross-functional and external transparency and communication of our innovation roadmap.
  • Own and drive monthly operational reviews and release planning for the technology organization. 
  • Establish and scale planning best practices as we grow.
  • Operationalize roadmap inputs from internal and external sources.
  • Develop a single source of truth for roadmaps and releases.
  • Establish automated delivery reporting to keep stakeholders up-to-date.
  • Set up feedback loops for continuous learning and make incremental improvements.

Qualifications

  • 5+ years experience as a TPM or operations manager, preferably in enterprise software or consulting
  • Proven technical chops via a technical degree or sufficient experience working in technical roles
  • Experience working with cloud and on-prem products
  • Deep operational experience in roadmapping and release planning, including capacity and budget management
  • Mastery of written and verbal communication skills including executive presentation
  • Experience in configuration and administration of software planning and management tools / applications such as Jira or Aha
  • Knowledge of business fundamentals and ability to collaborate with stakeholders across all functions of the business
  • Experience working with agile software development teams
  • Excellent facilitation and coaching skills

Nice to haves

  • Experience in business process automation
  • Experience managing a small team of 1-2 TPMs
  • Agile / Scrum / Lean certification(s)
  • #Li-Remote

Location

  • Ideally this position is in New York City, but working remotely across the US within EST is also an option.

Benefits

- Top notch healthcare for you and your family

- 30 days of paid leave annually to help nurture work-life symbiosis

- A 100% 401(k) match for up to 6% of your annual salary

- Stock Options

- Wellness stipend

- Pre-tax transportation and commuter benefits

- 6-month parental leave (or double salary to pay for your partner's unpaid leave)

- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip

- A dependent care stipend up to $3,000 per month, per child, under the age of 21 or parent over the age of 65, for a maximum of $6,000 per month total

- Daily catered lunch, snacks, and drinks

- Budget to attend conferences, train, and further your education

- $1,000 one-time-use WFH stipend and $75 monthly WFH stipend

- Relocation assistance


We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Location

Our New York City office is located on the 45th Floor of One World Trade. Incredible views, open floor plan, and minutes from the Subway & PATH.

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