At OnDeck, we make small business a big deal. We’re improving the world’s economic landscape by changing the way small businesses access capital. We care intensely about each other, our company and the customers we serve, and are committed to making every day count.

This Enablement Manager is dedicated to supporting international and ODX partners in all Sales and Marketing platform-oriented initiatives. Manager will support Marketo email campaign strategy & set-up; sales enablement tools as appropriate (Dialer, ExecVision, LeanData, Outreach); and sales effectiveness initiatives as appropriate. Also helps with migrations and integrations for new platforms (Support Canada on post M&A systems integrations and migrations; ODX Marketo and Marketing Cloud for partners).

As a Enablement Process Manager at OnDeck, you will:

• Manage International (AUS/CAN) Enablement System and Support Requests
  • Represents partners as ‘Voice of International’ for Enablement Tech new initiatives (ie Marketo, LeanData, Outreach Cadence)
    • Defines requirements for International teams
    • Demos new capabilities for international partners
  • Owns full pre-prioritization process (Submitted, In Review, Req. Gathering, Ready)
    • Supports stakeholders on all requirement gathering for each request, manages procurement of relevant approvals and assets to initiate work
    • Works with stakeholder to define KPIs & reporting needs for each request
    • Works with stakeholders to prioritize outstanding requests (per country), & advocates for top priority international stakeholder asks at monthly stakeholder meetings
  • Responsible for all intake, tracking, communications & updates on International work
  • Manages relationship with Enablement team on project queue and works with enablement tech on execution of marketing and sales initiatives
  • Meets monthly with stakeholders to review outstanding requests, prioritization and roadmap; provides updates on requests/projects and keeps teams across countries informed about relevant work streams (i.e. ensure US initiatives are communicated to international teams and adopted as appropriate)

• Manage ODX Requests, primarily for partner Chase but others as needed
• Owns full pre-prioritization process (Submitted, In Review, Req. Gathering, Ready)
  • Works with stakeholder on all requirements for each request
• Coordinates QA testing with stakeholder & Enablement Tech
• Helps facilitate migration of any ODX processes on ODL tools to ODX tools
• Manage IRF Process for team requests
• Adds Request to Backlog & creates JIRA ticket to track request
• Partners with Enablement team on prioritizations and project timelines

Necessary qualifications for success:

• 3+ years working in a technical, product management or operational systems-oriented role; Bachelor’s Degree preferred
• Familiarity with email management platforms and Salesforce; other CRM tools a bonus
• Experience in documenting business and functional requirements for new initiatives
• Expert project management skills
• Ability to manage multiple projects simultaneously with a focus on achieving business results
• Team player excited to help partners roll out new capabilities and organizational processes
• Strong written and verbal communication skills
• Strong interpersonal skills, capable of building relationships and working effectively with teams in remote locations

About OnDeck:

As the largest online small business lender in the U.S. serving more than 700 different industries, we have been trusted by over 80,000 small businesses by providing them with a term loan or line of credit to help them build growing and thriving enterprises. Since 2007, we’ve issued over $10 billion in capital.

Join us as we enable small businesses to achieve their goals. At OnDeck, we’re reinventing small business financing. We care intensely about each other, our company and the customers we serve, and are committed to making every day count. We are small enough to be nimble and strong enough to make a big impact.

OnDeck believes that each and every team member plays an important role in our company’s success. That’s why we strive to provide you and your family with a competitive and comprehensive benefit program with a variety of options and opportunities. We offer:

• Generous Vacation
• Comprehensive Healthcare
• Educational Reimbursement
• 401k Matching
• Parental Leave
• Sports Teams
• Stocked Kitchens
• Loan Consolidation

We are going to ask you to talk about your accomplishments. Here are some of ours:

• WorldatWork, 2017 Seal of Distinction
• Fortune 50 Best Workplaces for Diversity, 2016
• Fortune 50 Best Small and Medium Companies to Work For, 2016
• Fortune 30 Best Workplaces in Finance and Insurance, 2016
• Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
• Built in NYC, Best Places to Work, 2018 (#16)
• Crain’s New York Business Fast 50, 2013, 2014, 2015, 2016, 2017
• Fortune and Great Place to Work 100 Best Workplaces for Millennials, 2015
• Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
• Crain’s New York Best Places to Work, 2013, 2014, 2015
• Colorado SHRM Best Companies to Work For in Colorado, 2015
• Forbes’ America’s Most Promising Companies, 2013, 2014
• Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017
• 500|5000, 2013, 2014

As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.

**No external recruiters or agents, please.**