Head of Lifion Implementation
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We are building the next-generation human capital management platform and want to redefine how HCM systems are implemented. The Lifion program is seeking a seasoned, dynamic, action-oriented implementation senior leader who has experience leading a team of high-performing strong implementation leaders. The successful candidate should be excited to build out new processes and have ultimate ownership for all Lifion client implementations.
Responsibilities:
- Own and deliver entire Lifion client implementation ‘book of business’ on time, within scope and in a way that meets and exceeds client expectations
- Become an expert in the Lifion product and use that knowledge along with industry expertise to continuously drive improvements in implementation methodoloty
- Rigorously and continously evalutate implementation tooling across the implementation process and drive deployment and adoption of best in class tooling
- Create a structured mechanism for RnD and Product teams to consume and act on feedback that ‘productizes’ implementation process
- Work closely with product and R&D to drive ‘as-is vs to-be’ enterprise system analysis for large enterprise clients
- Create and drive change management initiatives across large enterprise clients, e.g. phased multi-year rollouts, large scale training and client enablement
- Grow and mentor a team of teams with strong leaders that will scale across multiple locations (domestic and international) as our book of business gets more diverse, complex and global
Specific Hiring Characteristics/Targets:
- Deep expertise in large scale enterprise implementations, HCM industry or releated is a plus
- Experience growing and structuring a fast-moving, globally distributed team
- Proven experience in creating and driving complex change management initiatives across demanding enterprise clients
- Obsession with continuous improvement, automation, tooling and process optimzation - all with an eye to reducing implementation costs and improving client experience
Requirements:
- Bachelor’s Degree or equivalent work experience
- 9-11 years of experience in B2B environments leading implementation teams
- Enthusiasm for Human Capital Management and making clients successful a must!
- Up to 25% travel to client sites to work with senior client stakeholders
- Commitment to Lifion’s mission and values
- Candidates can be located in New York, NY, Parsippany, NJ or Alpharetta, GA
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