Implementation Consultant
Purpose
Are you curious about how tomorrow works? Today's visionary enterprises craft their tomorrow with Box as the cloud content management platform of the future. To meet the fast-growing needs of the enterprise, it is imperative that we provide world-class professional services to make a successful leap to the cloud. Digital Transformation is on the mind of every forward-thinking CIO and Box Consulting is here to help. We work to fundamentally change the way industries and organizations collaborate on content.
In this role, you build collaborative relationships with a range of customers spanning industries through implementation leadership and technical project management. You manage a limited portfolio of primarily large-scale deployments from pre-sales to implementation close-out. You work closely with our customer implementation teams and others to identify sophisticated content use-cases and overcome the challenges of moving to a cloud environment. In addition, you have a direct and ongoing conversation with Box Product SMEs to continuously influence the roadmap of our product and development of new features to keep blowing customers' minds.
Simply, you are key to transforming the way tomorrow works by providing expertise, guidance, and adaptability in a rapidly changing world. Are you ready to join us?
Why Box Consulting needs you
Box Consulting's services have been hugely popular over the last two years and we have developed a reputation for being key to our customers' success with Box. We need you to help increase our capacity to partner with our customers and make Box an indispensable tool in their workforce.
Why Box needs you
Box is growing fast - really fast. Every business in the world is looking to modernize how they work. As the leader in cloud content management, Box is the foremost company that transforms how people and enterprises collaborate - but that doesn't happen automatically. Changing the way people work takes time, effort, and planning. That's where we come in.
Why you need Box
We provide a dynamic environment that brings together a group of passionate individuals from diverse backgrounds. Do you want to leave your mark? We encourage Boxers to "be owners of the company" and take charge as leaders within their organizations. Boxers are fundamental to the success of our company which is why we value personal development and mobility. Box Consulting works cross-functionally to provide a strategic viewpoint and high visibility to your accomplishments. Whatever your passion is in Technology we can find a path to get you there. Implementation Consultants are positioned for huge growth opportunities spanning across all functional areas of the business as they tackle more complex engagements, mature our implementation methodology, and continuously provide feedback to shape the future of our products.
Who you are
You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed – all at the same time.
Here’s the fine print:
- You have a minimum of 4 years experience in software implementation or Consulting, running large-scale, complex engagements. You may have industry-focused experience in a vertical like healthcare, government, financial services, etc.
- You are a project manager at heart and are comfortable working as part of a team with diverse skills, methods, and communication styles. Your follow through is impeccable, and you don't let anything slip through the cracks.
- You are experienced in customer-facing presentations and have a proven track record of working with executives.
- You have experience partnering with sales teams on selling and/or scoping professional services.
- You are passionate about technology and its impact on the enterprise.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.