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Implementation Project Manager

| Greater NYC Area

We are looking for an Implementation Project Manager to join our growing Product Support team! This person will plan and realize the implementation of Healthify’s solutions for our enterprise clients, working closely with client operational and technical partners and coordinating across internal teams to ensure our clients are set up for long-term success. You should apply if you are a project manager who is passionate about the impact technology can have on communities. We're excited about meeting candidates of all backgrounds who value success for our customers and our users.

About Us

At Healthify we're rethinking how healthcare organizations and communities work together to connect struggling populations to social services.

Our founding team of technologists and social workers came from a background of working with vulnerable patients in Baltimore hospitals. They saw how social needs - like access to food and housing - dramatically impacted healthcare outcomes and costs and were moved to create Healthify with the mission of building a world where no one’s health is hindered by their need. Our products are now used by some of the country’s largest healthcare organizations

Since our founding, we’ve been backed by impact investors and VCs - from Kapor Capital to Primary Venture Partners - and we’ve built a team that’s both diverse and mission-driven. We enjoy meeting people who share in our commitment to cultivating a thoughtful and safe work environment, and who are results focused. People from marginalized and underrepresented communities are encouraged to get in touch!

Requirements

About the Role:

The Implementation Project Manager will:

  • Develop and execute the implementation plan for Healthify’s platform for our enterprise clients
  • Ensure quality completion of implementation tasks across partners, including, but limited to: Product, Engineering, Product Support, Sales, and Account Management
  • Manage enterprise client relationships throughout the implementation process
  • Iterate on and improve Healthify’s implementation process
  • Identify and escalate project risks to the right parties
  • Travel domestically up to 25%

About You

  • 3-5 years experience in a client facing, project management role, preferably in healthcare and/ or IT environment
  • Experience developing operational workflows and change management processes
  • Empathetic Communicator: you “know your audience” and can deliver messages to a broad assortment of partners
  • Excited by new opportunities to grow and build
  • Experience with various healthcare technology platforms (e.g., EHR/ EMR/ HIE vendors)

...And the following would be nice

  • Professional experience in a dynamic, collaborative environment

Benefits

Together, we live into our Core Values

  • We lead with empathy: We believe in kindness, empathy, assuming good intentions and finding mutual understanding from our teammates, customers, and users.
  • We lean into vulnerability: We're not afraid to ask for help or give and receive feedback. We build off our failures and don’t shy away from tough conversations.
  • We rise above the status quo: We hold our work to a high standard. We continuously learn and improve so that we can develop excellent products for the people and communities we serve
  • We match grit with wit: We love a challenge and the opportunity to get creative and solve interesting problems

...and to further support them, we offer:

  • Unlimited Vacation
  • Equity
  • A comprehensive tech set up
  • $500 one time equipment budget with refreshes
  • $1000 annual continuous learning budget
  • Pretax MetroCard options
  • Zero cost gym reimbursement options
  • Free memberships to ClassPass & CitiBike
  • Access to an FSA
  • 401k with 4% matching
  • 100% covered Medical, Dental & Vision insurance
  • Inclusive Parental leave
  • Flexible work schedule with work-from-home options
  • Twice weekly team lunches
  • A commitment to diversity & inclusion
  • Code of conduct with reporting procedures
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • aptibleDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Our office is right on the edge of beautiful Chelsea and hip, happenin' Gramercy!

An Insider's view of Healthify

How would you describe the company’s work-life balance?

At Healthify, we're valued for what we accomplish, not how long we're sitting at a desk. I've even had a colleague who was "forced" to take 2 weeks off (with pay of course), because she was working too hard in the months prior!! I've never been in an organization like that before, particularly in the very traditional healthcare industry.

Jessica

Recruitment Coordinator

What projects are you most excited about?

I’ve always wanted to focus on projects that catalyze and support positive socio-economic change. Engineering at Healthify has positioned us to bring novel ideas and solutions from tech to help solve some of the major challenges families and communities face. The most exciting part is seeing the products we build help thousands of lives.

Robyn

Software Engineer

How does the company support your career growth?

Since starting at Healthify, I’ve had the opportunity to improve my leadership skills and develop more confidence in my abilities as a marketer. Healthify offers many opportunities - lightning chats, lunch and learns, and other events - to grow, both professionally and personally.

Stephanie

Content Marketing Manager

How has your career grown since starting at the company?

Healthify was my first big tech gig. Since I started, I've learned so much and honestly, I never stop learning! Because I've worked in many areas of the app, I can see my career going in all different directions. I never imagined myself working beyond beginner things, but Healthify gave me confidence in that area. My career can go anywhere now

Hunter

Software Engineer

What are Healthify Perks + Benefits

Healthify Benefits Overview

You can check out a full list of our benefits on our public facing Trello board! https://trello.com/b/o0XbFjsp/healthify-public-board

Culture
Partners with Nonprofits
At Healthify we have #missionMondays. We've previously partnered with organizations like GMHC and Together We Rise to give back to the community here in New York
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity & inclusion committee, a book club, and a women's group!
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Healthify employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Dental is 100% free for employees and dependents.
Vision Benefits
Health Insurance Benefits
You pay $0 out of pocket for our standard health plan. We fully cover individuals, their spouses and their families
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Healthify offers the option to enroll in a regular or Roth 401k through Vestwell. This offer becomes available to all employees once you've hit the 90-day mark.
401(K) Matching
Healthify provides employees with a 401(k) matching plan managed by Vestwell. We match 100% of the first 3% of an employee's contribution, and 50% of the next 2%.
Company Equity
Everyone at Healthify receives stock options in the business.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 16 wks parental leave at 100% pay for primary caregivers and 10 wks leave at 100% pay for secondary caretakers. After parental leave, you can work 1/2 time at 1/2 pay for 3 months
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Healthify offers pre-tax commuter benefits for all employees, as well as a free bike sharing membership for those with access to CitiBike!
Company Outings
We have 2 all company offsites every year!
Stocked Kitchen
Some Meals Provided
We provide free free lunch for our HQ employees on Tuesdays, Thursdays!
Happy Hours
We have a happy-hour like event at least once a month!
Pet Friendly
Healthify's office is pet friendly on the daily!
Relocation Assistance
Fitness Subsidies
Healthifytes have access to NYHRC & other gyms at zero cost through Justworks. You also have free access to CitiBike & ClassPass
Professional Development Benefits
Job Training & Conferences
Healthify offers employees professional development opportunities like Annual individual budget for training and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Healthify hosts lunch and learn meetings on occasion and bi-weekly Lightning Chats!
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.

Additional Perks + Benefits

While we are so proud of our benefits, we're even prouder of our core values:

We lead with empathy: We believe in kindness, empathy, assuming good intentions and finding mutual understanding from our teammates, customers, and users

We lean into vulnerability: We're not afraid to ask for help or give and receive feedback. We build off our failures and don’t shy away from tough conversations.

We rise above the status quo: We hold our work to a high standard. We continuously learn and improve so that we can develop excellent products for the people and communities we serve

We match grit with wit: We love a challenge and the opportunity to get creative and solve interesting problems

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