Implementation Specialist

| Greater NYC Area | Hybrid
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DriveWealth is building technology to reshape brokerage and investment infrastructure. We have developed a comprehensive suite of APIs that enable our partners to digitally deliver trading, investing, retirement, rewards products to millions of end clients. We power the investing experiences for some of the most innovative Fintechs, Challenger Banks, Digital Wallets, RoboAdvisors and established companies in the market today.

The Partner Solutions Group works across all areas of DriveWealth to enable our Partners to integrate and launch their amazing investing applications utilizing our cutting edge investment infrastructure. The Group acts in a consultative fashion and functions as the main point of contact for Partners throughout the post sales lifecycle.

DriveWealth is seeking an Implementation Specialist to support the product offerings of our rapidly growing B2B global Partner network. As an Implementation Specialist you will be responsible for the technical integration stage between our clients and DriveWealth’s brokerage infrastructure APIs. This stage is extremely important in the overall success of our Partners, as our investment infrastructure is the core foundation of their platform to offer retail customers the ability to invest in fractional shares of U.S. equities. In this role you will be exposed to exciting companies from around the world that are building the next generation of embedded financial applications.

Responsibilities

  • Design a well thought out Partner Integration plan to understand the Partner’s desired outcome and ensure they achieve commercial success
  • Serve as the lead technical point of contact for Partners throughout the integration stage, tracking progress towards key milestones and ensure target launch dates are met
  • Generate Partner sandbox keys, and manage on going requests that require the creation of additional API functionality
  • Establish a frequency and lead Partner Integration check-in calls and monitor dedicated slack channels
  • Be an expert in DriveWealth’s current product offering, learning how to work with and leverage our API suite
  • Leverage internal tools and resources to manage technical issues Partners might face
  • Position can be Jersey City or Chatham NJ based and requires periodic travel to manage Partner integration

Requirements

  • 3-5 years of experience in a client facing technology focused role, focused specifically on webservices, APIs, and related standards such as HTTP and REST
  • Prior experience with AWS’s DynamoDB, SQS and API Gateway a plus
  • Prior use of Postman, Sumo Logic, or JIRA also a plus
  • Entrepreneurial spirt and team-player who has a track record of excelling in fast-growing environments
  • Strong troubleshooting and problem solving skills
  • Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, regulatory impacts)
  • You have a passion for building trust and communicating effectively with a broad range of stakeholders
  • Excellent verbal and written communications skills, with the ability to translate complex technical items simply for business users

Benefits

  • Compensation and Retirement
    • Stock Options
    • 401k
  • Health and Wellness
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • FSA (Flexible Spending Plan)
  • Vacation and Time Off
    • Paid time off
    • Paid holidays
    • Flexible working hours
    • Work from home flexibility
  • Personal Development
    • Continuing education reimbursement
    • Conferences reimbursement
  • Values and QOL
    • Snacks and beverages
    • Pet-friendly workplace
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Location

Located right across the water from NYC's financial district, our technology office is only one stop away from Manhattan.

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