IT Project Manager- DevOps
THE ROLE:
Are you passionate about bringing a method to the madness and driving change? Peloton is looking for a bright, adaptable, and hardworking Project Manager with a diverse set of skills who can thrive in a challenging and rewarding environment.
As a Project Manager, you will drive planning, project execution, and development for our DevOps team. The DevOps team provides and supports IT streaming services and studio operations, traditional development operations support, networks at all Peloton sites, and design, development, and maintenance of IT systems and infrastructure. You will also liaise with partner teams to support shared initiatives.
You are not required to have hands-on technical experience, but you are required to work with technical staff and manage technical projects, as well as administrate the Jira board and workflow for the team. You will apply your technical and organizational skills to correctly capture requirements, plan for dependencies, and make these teams more efficient. You know how to apply technology to solve problems. You are both a diplomat and an advocate, and will be trusted to represent these teams to stakeholders and partners, internal and external. You will help define goals, measure progress, manage dependencies, and clear blockers. The ideal candidate will be able to converse in technical language and possess knowledge of infrastructure operations, service delivery and support, security, and related services.
It will be your responsibility to be relentless in getting things done. As the scrum master, you will help our teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations.
PRIMARY RESPONSIBILITIES:
- Be the Scrum Master, evangelist, and coach for agile development
- Drive the teams in aligning with Agile and Scrum best practices, including in capacity management and planning
- Manage sprints and conduct sprint reviews
- Use Jira to manage sprints and workflows
- Help create self-organized teams that drive continuous improvement to our systems and service reliability
- Create project plans, identify constraints and risks, and provide mitigation plans
- Responsible for regular reporting to key stakeholders on project and program status
- Engage in service capacity planning and demand forecasting
- Coordinate and help come up with solutions, and remove impediments
- Help track and analyze incidents as part of a continual improvement process
- Wear multiple hats with willingness to go beyond your own role
- Help build consensus between teams
- Develop and demonstrate broad knowledge of Enterprise Technology infrastructure solutions
- Manage scope and evaluate priorities to efficiently balance resources
- Support change management processes
- Escalate issues appropriately where necessary
- Liaise with vendors or suppliers
- Facilitate regular meetings (daily stand ups, weekly status, working meetings, integration meetings, retrospectives, etc)
- Solicit feedback from end users to confirm solutions are appropriate and effective
- Manage multiple complex projects simultaneously
THE IDEAL CANDIDATE WILL HAVE:
- 5+ years project management experience related to technology
- Experience in Agile / Scrum methodologies, including managing execution, backlogs, etc., and with Agile Software, lean methodology, and JIRA
- Strong understanding of story points and Agile estimation systems
- Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
- Energetic team player with excellent written, verbal, and conceptual skills
- Strong track record of project delivery and benefits realization
- Strong interpersonal communication, problem solving, negotiation, and organizational skills
- Excellent presentation and meeting facilitation skills
- Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
- Skilled in developing effective partnership relationships with portfolio stakeholders
- Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk list
- Experience in strategic planning and analysis
- Determined to deliver outcomes and able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed expectations
- Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking
- Strong analytical, problem solving and planning ability
- Works well in a fast-paced environment
- Experience managing major incidents and post-incident reviews
- Experience with capacity planning
- Experience in defining, implementing and coaching others in technical Project Management methodologies and tactics
NICE TO HAVE:
- 4 years contextual technical infrastructure project experience including corporate and branch network infrastructure, telephony, development operations, content streaming, and/or endpoint device management
- Experience in ITIL event, incident, problem, and change management
ABOUT PELOTON:
Founded in 2012, Peloton has transformed the at-home fitness experience by creating a bike that merges high-design with modern technology to provide access to live streaming and on demand indoor cycling classes led by elite instructors. With a state of the art studio, the best instructors and content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind and body.