IT Project Manager- Supply Chain Operations
Are you passionate about bringing a method to the madness and driving change? Peloton is looking for a bright, adaptable, and hardworking Project Manager with a diverse set of skills who can thrive in a challenging and rewarding environment.
As a Project Manager, you will drive planning, project execution, development, and stakeholder and vendor management for our EIT Integrations team and our EIT Supply Chain, Logistics, and Operations team. The EIT Integrations team provides and supports integration between key business systems. The EIT Supply Chain Logistics and Operations team helps support the systems and integration solutions the business teams utilize to manage the transactions which support our domestic and international warehouses, field offices, and last mile delivery teams, which includes inbound factory Purchase Orders, Container Management, ASN's, Sales Orders, Transfer Orders, Shipment Confirmations, Fulfillment Requests (pick tickets), Returns / Exchanges, etc. You will also liaise with partner teams to support shared initiatives.
You are not required to have hands-on technical experience, but you are required to work with technical staff and manage technical projects, as well as administrate the Jira board and workflow for the team. You will apply your technical and organizational skills to correctly capture requirements, plan for dependencies, and make these teams more efficient. You know how to apply technology to solve problems. You are both a diplomat and an advocate, and will be trusted to represent these teams to stakeholders and partners, internal and external. You will help define goals, measure progress, manage dependencies, and clear blockers. The ideal candidate will be able to converse in technical language and possess knowledge of infrastructure operations, systems integration, application development, supply chain logistics and operations, service delivery and support, and related services.
It will be your responsibility to be relentless in getting things done. As the project manager, you will help our teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations.
PRIMARY RESPONSIBILITIES:
- Be the Scrum Master, evangelist, and coach for agile development
- Drive the teams in aligning with Agile and Scrum best practices, including in capacity management and planning
- Manage sprints and conduct sprint reviews
- Use Jira to manage sprints and workflows
- Help create self-organized teams that drive continuous improvement to our systems and service reliability
- Create project plans, identify constraints and risks, and provide mitigation plans
- Responsible for regular reporting to key stakeholders on project and program status
- Engage in service capacity planning and demand forecasting
- Coordinate and help come up with solutions, and remove impediments
- Help track and analyze incidents as part of a continual improvement process
- Wear multiple hats with willingness to go beyond your own role
- Help build consensus between teams
- Develop and demonstrate broad knowledge of Enterprise Technology infrastructure solutions
- Manage scope and evaluate business priorities to efficiently balance resources and projects
- Support change management processes
- Escalate issues appropriately where necessary
- Liaise with vendors or suppliers
- Facilitate regular meetings (daily stand ups, weekly status, working meetings, integration meetings, retrospectives, etc.)
- Solicit feedback from end users to confirm solutions are appropriate and effective
- Manage multiple complex projects simultaneously
THE IDEAL CANDIDATE WILL HAVE:
- 5+ years project management experience related to technology
- Experience in Agile / Scrum methodologies, including managing execution, backlogs, etc., and with Agile Software, lean methodology, and JIRA
- Strong understanding of story points and Agile estimation systems
- Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
- Energetic team player with excellent written communications, verbal communications, and conceptual skills
- Strong track record of project delivery and benefits realization
- Strong interpersonal communication, problem solving, negotiation, and organizational skills
- Excellent presentation and meeting facilitation skills
- Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
- Skilled in developing effective partnership relationships with portfolio stakeholders
- Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk list
- Experience in strategic planning and analysis
- Determined to deliver outcomes and able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed expectations
- Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking
- Strong analytical, problem solving and planning ability
- Works well in a fast-paced environment
- Experience managing major incidents and post-incident reviews
- Experience with capacity planning
- Experience in defining, implementing and coaching others in technical Project Management methodologies and tactics
- Experience managing both remote and on-site resources
- Experience managing vendor and staff augmentation contractors
NICE TO HAVE:
- 4 years contextual technical project experience including application development, systems integration, and supply chain logistics and operations
- Experience in ITIL event, incident, problem, and change management
ABOUT PELOTON:
Founded in 2012, Peloton has transformed the at-home fitness experience by creating a bike that merges high-design with modern technology to provide access to live streaming and on demand indoor cycling classes led by elite instructors. With a state of the art studio, the best instructors and content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind and body.