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Launch Manager

| Greater NYC Area

About Pared

Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform.

If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top restaurant and technology companies, including The French Laundry, Petit Crenn, Lyft, LinkedIn, and Instacart. We are backed by CRV (DoorDash, ClassPass, Patreon), Uncork Capital (Postmates, Hired) and True Ventures (Blue Bottle Coffee, FitBit, Peloton, Ring).

We're looking for a scrappy and entrepreneurial individual to join our team as a Launch Manager based in New York City. As a Launch Manager, you'll be the face of Pared in the restaurant community that you are launching and responsible for orchestrating the market’s launch, working closely with all of Pared’s teams to meet the needs of your market quickly and efficiently. You'll need to be comfortable wearing many hats since you'll be learning the dynamics of the hospitality industry in new cities, recruiting Pared Pros, and figuring out growth strategies to help "make restaurant life easier" for everyone in the launch city.

Responsibilities:

  • Work cross-functionally across all parts of the operation: Sales, Product/Engineering, Product Operations, Customer Operations, and Growth Marketing to provide unified product experience across all touchpoints to drive rapid growth in emerging markets

  • Create market launch strategies for Customer and Supply operations and track milestones for hand-over to the Market Manager

  • Develop product requirements to support the specific needs of a new and expanding market

  • Synthesize feedback and learnings of launching a market into a framework to drive continuous process and product improvements for the next launch

  • Define and track Key Performance Indicators to monitor market growth

  • Break down multifaceted and complex issues into workable components

  • Be the face of Pared during the launch to the restaurant community where you are launching

  • Expected travel can be more than 50% depending on the stage of the market launch

Who you are:

  • Entrepreneurial, scrappy and has a growth mindset

  • Loves talking to restaurant professionals - restaurant owners, operators, chefs, cooks, and everyone who works in the industry; you will be the face of Pared in the launch city

  • Operations and/or Logistics experience required

  • Being flexible and adaptable with a get-things-done attitude

  • Two-sided marketplace experience is a plus

  • SQL knowledge is a plus

  • Experience working in the restaurant industry, or strong enthusiasm for restaurant operations is a plus!

  • BS required

Benefits:

  • Full health benefits including vision and dental

  • 401K

  • Paid Time Off

  • Opportunity to advance in a growing company

  • Working with a team of chefs, restaurateurs, and food-lovers!

 

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