Localization Project Manager at WeWork Technology

| Greater NYC Area
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About the Role

The Localization Project Manager will work with teams across the company to ship high quality localized content in over 25 languages to 450K+ WeWork members across 450+ office locations, in 100+ cities, and in 30+ countries.

The Localization Project Manager will manage the localization production of a set of WeWork products, features, and campaigns, working directly with teams to ship the best localized experience to our members worldwide. The Project Manager will also own, create, and drive localization initiatives and processes in order to support localization at WeWork at scale.

Primary Responsibilities

  • Partner with Engineering, Product, Marketing, and Design to coordinate localization of new product/feature launches, marketing releases, and new language launches
  • Manage day-to-day translation projects from project inception through completion, to final delivery
  • Provide expert support to internal stakeholders on Localization best practices and processes via ongoing education initiatives and as ad-hoc consultants
  • Administer linguistic QA projects including creating, planning, and executing test plans and owning bug management
  • Manage vendor relationships by answering linguistic queries, providing training, and general troubleshooting
  • Evaluate current localization tools and processes and make suggestions for improvements
  • Apply advanced localization subject matter knowledge to make strategic recommendations for the growth of this team
  • Create and maintain localization checklists to track and report on localization progress  
  • Manage localization specialists, promoting creativity and providing guidance
  • Oversee the quality of all translated content

Basic Qualifications

  • 5+ years Project Management experience (3+ years directly in Localization)
  • Detail-oriented and organized self-starter with a track record of juggling and prioritizing multiple projects with minimal guidance
  • Ability to balance multiple cross-functional stakeholders with varying needs of complexity
  • Ability to balance independent tasks / goals while contributing to team goals and collaborating with other team members
  • Flexibility to deal with frequent changes, delays, interruptions, and unexpected events
  • Familiarity with CAT (Computer-Aided Translation) and Translation Management tools
  • BA/BS degree or higher

Preferred Qualifications

  • Fluency in a language other than English
  • Understanding of the technical architecture of complex and highly scalable web applications
  • Coaching and management experience

About WeWork:

WeWork is the platform for creators. We provide beautiful workspace, an inspiring community, and meaningful business services to tens of thousands of members around the world. Our mission is to create a world where people work to make a life, not just a living. WeWork members are creators who run the gamut from entrepreneurs, freelancers, and startups, to artists, small businesses and even divisions of large corporations. Beyond providing workspace for our members, we actively look for opportunity to provide services and experiences to foster an engaged and growing community of creators. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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Location

Our headquarters in NYC sits in Chelsea, but our growing tech team works from our SoHo, Chelsea, and Greenwich Village offices.