Manager, Strategic Initiatives
At OnDeck, we make small business a big deal. We’re improving the world’s economic landscape by changing the way small businesses access capital. We care intensely about each other, our company and the customers we serve, and are committed to making every day count.
As Manager of Strategic Initiatives, you will partner very closely with the CEO and the executive team on core business initiatives. We are looking for a highly motivated problem solver to join our team.
Position Overview:
Reporting to and supporting the CEO, the Manager of Strategic Initiatives is a highly influential and visible role at OnDeck combining strategic planning, business management, and process improvement across a fast-moving financial technology business. The Manager of Strategic Initiatives is the CEO’s partner in preparing the company’s short-term and long-term strategic roadmap and enabling the executive team to operate efficiently and effectively in executing the plans of the company.
This individual works alongside the CEO to align execution to goals, to conduct meaningful research and analysis to facilitate faster decision-making, and to ensure communication and reporting are happening smoothly and consistently. Interacting across multiple functional areas, this individual will support the leadership team’s efforts, work on interdepartmental projects, and facilitate strategic communication across OnDeck.
The Manager of Strategic Initiatives (MSI) should have excellent project management skills to support cross-functional initiatives and to drive initiatives forward. He/she will often operate independently and with minimal supervision, and thus must possess strong personal drive, self-direction, and judgment. This role also requires an extremely high level of integrity, professionalism and discretion given the level of access to company information.
What is in it for you? This role will offer you exposure across all departments and levels with unfiltered insight into how we make business decisions and move the business forward. You will have an all access passport to learn about every aspect of the company and be involved in informing many different facets of the business. You will have the unique opportunity to work alongside a supportive, accessible and personable executive team. You will report to a creative, driven, and highly dedicated CEO who entrusts you to be his advisor, challenges you, and provides immensely valuable mentorship. This role will prepare you for a variety of different roles at OnDeck in the future. The expectation is this role will last for one year at which point the MSI will transition to another area of the business and train their replacement.
As a Manager of Strategic Initiatives at OnDeck, you will:
- Board & Management Support (70%)
- Manage the agenda for OnDeck’s weekly executive and monthly management meeting. Ensure that proper coordination and communication between teams is as efficient as possible. Follow up with leaders to ensure they are driving relevant initiatives forward.
- Have an active role in developing monthly executive off-site meetings partnering with CEO on agenda, capturing insights, and following up with executives as needed.
- Help the CEO and other key decision-makers develop short-term and long-term strategy goals and support execution; track progress to measure effectiveness of strategy
- Develop Board of Directors agenda, prepare effective materials, and facilitate contributions across several teams across the organization.
- Design the communication approach and presentation materials for the CEO’s industry conferences and external audiences spanning a variety of different topics
- Develop OnDeck’s monthly Town Hall meetings by working with People Operations’ Culture team, TechOps, and various other internal teams to ensure effective and engaging meetings across all offices.
- Strategic Initiatives (30%)
- Contribute to strategic projects (i.e. new product, new market, etc.) via analytics, research, and consumer insights, cross-company collaboration, etc. This requires a deep aptitude for numbers and the ability to distill complex business and product strategies.
- Perform strategic and financial analysis for the CEO and the executive team for special internal projects.
- Develop strategic frameworks as well as translate key themes and tactics into understandable, executable components and messages for broad consumption.
Necessary qualifications for success:
- Resourceful. Ability to be self-directed in finding answers, can develop a trusted “coalition of advisors” to help provide support, will seek out direction and insight when needed.
- Passion for process improvement. Never settling for the status-quo, able to identify improvements in the way things are done.
- Smart as a whip. A keen intellect, combining analytical reasoning, curiosity, creativity, conceptual ability and judgment. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously.
- Strong interpersonal skills. Personable and can quickly engender people’s confidences. Able to lead effectively without authority. Capable of building relationships, a good listener with outstanding interpersonal influencing qualities and a natural consultative style. Builds positive relationships with others to gain buy-in and achieve business results. Demonstrates active listening and practices open, honest and direct communication.
- Quantitatively inclined. Strong business acumen, financial skills, and analytical abilities. Financial modeling skills are highly preferred.
- Outstanding communicator. Possesses good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Can effectively tailor communication to specific audiences. Adapts approach to fit the situation and audience. Has keen attention to detail, flawlessly executing role responsibilities. Stays open minded and proactively keeps communication going to move initiatives forward.
- Project management. Capable of executing on both short- and medium-term projects and objectives. Willing to do what it takes to hit deadlines that may be externally imposed. Organized and able to anticipate issues or conflicts as they come up.
- Positive can-do attitude. Strong passion for helping SMB customers succeed and doing what it takes to help drive company initiatives forward. Understands how to navigate the organization effectively to accomplish business and department goals.
- Trusted partner, working under confidentiality. Able to handle confidential information, is trustworthy, and can act with discretion and professionalism.
- Professional Courage. Willing to take risks, aiming high to drive OnDeck forward. Has the courage to talk straight and ask tough questions. Is open to and accepts of change, adapting to our evolving business. Proactively raises challenges and identifies solutions.
- Operates at multiple levels. Able to deal effectively with strategic issues, as well as the tactical, operational details.
- Understands a sense of urgency and is accessible outside of office hours.
- Expert in PowerPoint and Excel.
- 3-5 years of work experience. Prior experience in strategy, management consulting, project management, investment banking or as a general manager is a plus. (MBA strongly preferred).
About OnDeck:
As the largest online small business lender in the U.S. serving more than 700 different industries, we have been trusted by over 80,000 small businesses by providing them with a term loan or line of credit to help them build growing and thriving enterprises. Since 2007, we’ve issued over $10 billion in capital.
Join us as we enable small businesses to achieve their goals. At OnDeck, we’re reinventing small business financing. We care intensely about each other, our company and the customers we serve, and are committed to making every day count. We are small enough to be nimble and strong enough to make a big impact.
OnDeck believes that each and every team member plays an important role in our company’s success. That’s why we strive to provide you and your family with a competitive and comprehensive benefit program with a variety of options and opportunities. We offer:
- Generous Vacation
- Comprehensive Healthcare
- Educational Reimbursement
- 401k Matching
- Parental Leave
- Sports Teams
- Stocked Kitchens
- Loan Consolidation
We are going to ask you to talk about your accomplishments. Here are some of ours:
- Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
- Built in NYC’s Best Places to Work, 2019
- Colorado SHRM Best Companies to Work For in Colorado, 2015
- Crain’s New York Best Places to Work, 2013, 2014, 2015
- Crain’s New York Business Fast 50, 2013, 2014, 2016, 2017
- Denver Business Journal Largest Technology Employers in Denver, March 2019
- FinTech Breakthrough Award – Best Overall LendTech Company, 2018
- Fortune 50 Best Workplaces for Diversity, 2016
- Fortune 50 Best Small and Medium Companies to Work For, 2016
- Fortune 30 Best Workplaces in Finance and Insurance, 2016
- Fortune.com and Great Place to Work 100 Best Workplaces for Millennials, 2015
- Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
- Forbes’ America’s Most Promising Companies, 2013, 2014
- Great Place to Work Certification, 2017, 2018, 2019
- Inc. 500|5000, 2013, 2014
- Inc. Hire Power, 2013
- Lending Tree’s Top Rated Customer Satisfaction, Q1 2018
- Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017, 2018
- US News & World Report, “Best Unsecured Business Loans of 2018” – Best for Term Loans
- WorldatWork, 2017 Seal of Distinction
As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.
**No external recruiters or agents, please.**