Marketplace Product Manager
How to Apply: **Please apply directly through this link:
https://recruit-66c441c05fde.breezy.hr/p/3753be9b5984-asklorem-marketplace-manager.
Please be advised we do not view any applications unless they go through our portal.**
Job Title: Marketplace Product Manager
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Want to be part of a startup that’s helping craft the future of work? Want to help build a new product that connects thousands of business owners and freelancers around the world?
Location: Dumbo, Brooklyn, NY
Comp range: $80-$110K plus equity
Benefits: Healthcare with dental/vision options, pre-tax subway pass, gym membership discounts, company outings, etc.
Our mission:
Empower the modern day business owner to succeed with instant access to high-quality & affordable freelance talent. Build a global network of experts and enable freelance as the Future of Work.
Why this role exists:
We need a hands-on product manager to focus on onboarding and engaging freelancers who have been accepted to join the expert network. They are responsible for freelancer retention & happiness, making sure the marketplace dynamics are always in sync, and solving problems. Their goal is to create and scale an 11-star expert experience which means experts get paid and customers get problems solved.
What’s in it for me?
Get in early at a well-funded startup, hone your skills as a product manager, and work with friendly people that get things done.
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Required Experience
3+ years in a product-focused role at fast-paced, data-driven companies with strong mentors to learn from.
Technical background or experience working with engineers.
Extra points if you’ve tried freelancing before and understand that perspective first-hand.
Objective Outcomes:
Create and optimize the ideal onboarding experience for experts to successfully join network and get to work.
Scale manual processes to enable growing network by nearly 50 experts a month.
Create and optimize engagement experience for experts to make sure we fight churn and have strong retention.
Interview experts and run experiments to test new ways to improve the expert experience and implement behavioral policies.
Work with marketplace team to build acquisition model based on current/projected demand for different skills & time zones.
Pick up the phone when needed to help an expert be successful.
Core Competencies:
Analytical systems thinker.
Product manager + scale mindset.
Community building & engagement.
Wear a lot of different hats and interact with a lot different people within and outside of the company
Ability to seamlessly switch between being “on the front line” manually solving problems and categorizing those “system failures” to create a better product experience next time.
Enough technical understanding to fluently talk with tech freelancers.
Hard Skills:
Strong analytical chops: Google Analytics, Excel.
Excellent written communication: FAQs + copywriting + internal Google Docs.
Proven product experience: tech specs, prototyping, Trello, interfacing with engineers.
Personal + Professional Attributes:
Motivated & driven
Passionate & high-energy
Intellectual honesty
Curious
Not afraid to fail
Comfortable without big team/resource support
Can’t be easily “blocked”
Values good design
How to Apply: **Please apply directly through this link:
https://recruit-66c441c05fde.breezy.hr/p/3753be9b5984-asklorem-marketplace-manager.
Please be advised we do not view any applications unless they go through our portal.**