About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

As a Software Engineer on the brand new Mobile Team, you’ll build a future of mobile function at Ro from the ground up enabling Ro to expand medical care access to millions of Americans. Your work will be seen by and directly impact all of Ro’s members and will be integral to Ro’s success. You’ll do much more than just write code - you'll get to define our mobile architecture, engineering culture, processes, and best practices.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

We’re looking for several Executive Assistants to join our team at Ro! This is a great opportunity to grow your career in a rapidly scaling organization. You should be comfortable operating with a high sense of urgency in a fast-paced, ever-changing environment. We are looking for individuals who take ownership, look for ways to optimize impact, and genuinely enjoy supporting others in order to make their lives easier, maximize productivity, and enable them to do their best work. 

As the Senior People Business Partner, you will serve as a trusted resource to employees, a strategic consultant to leaders on all types of people-related matters, and lead People team initiatives. Reporting into the Director of People, you will be empowered to have direct ownership over a variety of projects and work. You will work across the organization to help us maintain and continuously improve our unique culture as we grow and to scale and support the business in achieving our meaningful mission and stellar results. 

This role will lead all the components of the daily operation on the Medical Operations team and plays an integral part in setting the operational strategy for delivering medical care by providers on the Ro platform. The Associate Director of Platform Care will be responsible for setting departmental growth strategy while driving high-quality care and responsiveness by both the provider teams and our non-clinical Coordinators. The role will create an environment for continuous improvement and innovation that delivers the best healthcare experience for our providers and our patients. 

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

Who are you? You are a technical Growth leader who lives and breathes SEO, lead gen, and newsletters. You are an experienced tactician who understands the ins and outs of audience development. You are an experienced strategist and storyteller who understands high performing content and the importance of the product experience. You embrace ambiguity and are eager to navigate the intricate healthcare advertising policy landscape to devise creative solutions for difficult problems. You are equally excited about the “work” as you are about building and mentoring a world class editorial and SEO team.

Act as the lead strategist on Ro’s consumer social media channels - Roman, Rory and more. Create content calendars that best utilize the brands’ business objectives as well as partner initiatives, and organic content that will keep the channels buzzing with an always-on approach. Work toward KPIs around community engagement and growth that will help introduce Ro’s ethos and solutions to current and future patients. Launch verticals on current and new platforms that make sense for Ro’s brands.

Craft compelling and concise copy chiefly for our skincare products with a strong focus on direct response, UX and direct-to-consumer copy.  Ensure brand voice is consistent and strong across every user touchpoint. Use insights and data to drive conversion and click-worthy work on a variety of channels. Support organizational efforts from product launches to lifecycle campaigns– approaching each project with the end user in mind.

We are growing quickly, and building a patient-centric healthcare system requires an incredibly strong, energetic team. We are looking for a highly collaborative, motivated product manager to join the rockstar team that is fundamentally changing how healthcare is delivered in the United States. You’ll work closely with our engineering, design, clinical and legal teams to make it ridiculously easy for doctors and nurses to give high-quality, patient-centric care at scale.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

As an Engineering Manager on our Patient Experience team, you’ll build the products and technology that help us meet our patients at eye level and reduce complexity. Our goal is to enhance the trust and confidence of our patients while giving them a seamless and empowering way to take control of their health. Leading the Platform Team, you’ll have a unique experience of driving a technical roadmap to enhance the software and systems that our Patient Experience teams rely on. In this role you’ll collaborate with engineering leaders and teams across the org, and bring those best practices and engineering excellence to building the future platform of Patient Experience. At Ro you’ll thrive in a fast-paced environment, make an impact and lead with empathy to develop and mentor engineering teams building complex products, solutions, and systems.

The Director, Growth for Skincare is a new role within Ro that will focus on crafting and executing against a comprehensive growth strategy supporting the launch and subsequent evolution of Ro’s skincare offerings, which are targeted for a public launch in late Q2/early Q3 2021.  This individual will develop plans to acquire new customers through SEM, SEO, paid social and other channels, and they will ensure our skincare consumer experience is optimized for conversion in addition to an optimal patient experience. This position will require close collaboration with Product, Marketing, Design and Engineering colleagues within the dedicated skincare team, as well as broader collaboration across the Growth, Marketing, Legal, Data and Ops teams of Ro. You will join us as a leader within the broader Ro Growth Team and report to the SVP of Growth, however your day to day will be 100% dedicated in service of our skincare team, with a dotted line reporting into the Skincare General Manager, who will be leading the Skincare team thru launch.

We are looking for an analytical and results-driven Director, SEM to join our Growth team. Reporting to the Senior Director, Growth, you will be responsible for nurturing and building a best-in-class paid search program at Ro. You will have ownership over a significant 8-figure SEM budget and will have the opportunity to drive new business growth across our different business units and care verticals.

Lead engineering teams to improve and consistently deliver software within the Infrastructure team. Influence change and deliver sustainable technical and architectural decisions to improve efficiencies across the board. Build a strong foundational relationship within and across teams, leading by example and embodying Ro’s core values of relentlessness, empathy, curiosity, effectiveness, and magic. Act as a bridge between other squads and departments such as Product, Design, Data, Finance, and Security. Advocate for technical engineering excellence and guide career growth development for team members.

As the Director of Clinical Experience: Skincare, you will be the Clinical representative on a cross-functional team that creates and optimizes the best-in-class digital clinical patient experience for skincare on our platform. You will work with product managers, designers, marketing professionals, and others to create the best, personalized skincare experience. You’ll use your medical knowledge, research skills, and understanding of skin physiology to harness the power of technology to help patients achieve their desired health outcomes. You will collaborate with stakeholders on other teams, including Medical Operations, Clinical Research, Quality & Safety, Growth, and Marketing to provide the safest, most enjoyable healthcare user experience.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

We are rapidly growing our patient offerings as we seek to solve more and more of our patients’ healthcare needs. To ensure success, we are looking for a best-in-class General Manager (GM) to help us define, build, and scale one of our newest care verticals. You will both set the strategy for this new vertical and lead the charge on execution. You will own the patient experience, in conjunction with Clinical leadership, and be accountable for the P&L. You will report to our CEO and Founder and directly oversee a cross-functional team across Product, Engineering, Design, Marketing, Growth, and Clinical.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

We’re looking for a multi-disciplinary designer and a strong collaborator, who’s passionate about telehealth space. You’ll be an integral part of the entire product development process working closely with Product Managers and Engineers, from research and ideation through delivery and iteration. You will bring a strong mix of design leadership, user-centric problem solving, innovative product insights, and UX expertise to the teams. In collaboration with stakeholders across medical, legal, marketing, operations, your work will impact the lives of our members all across the country.

We are looking for a strategic product thinker to manage a team of product managers, who are focused on accelerating Ro’s business growth. You will own a significant part of the patient journey to drive member engagement and retention. Reporting to the Director of Product for the Patient Experience team, you will partner closely with leaders across Tech, Growth Marketing, Brand Marketing, Finance, and Clinical to define the future of Ro’s patient-facing experience.

As Ro reaches its hyper growth stage we are looking for a Senior IT people leader who will continue to build the IT Team and continue to scale Ro’s IT systems and operations. Parterning closely with our Chief Information Security Officer and Director of Security, this role will have purview across information technologies supporting all of Ro’s team and day to day operations. You will work closely with people leaders across all departments, provide technical guidance, drive strategic initiatives, and coach, mentor, and develop the current members of the IT team. 

As Ro reaches its hyper growth stage, we are looking for a Senior Security leader who will continue to build Ro's Security Team(s) and continue to scale Ro’s systems and operations. Partnering closely with our Chief Information Security Officer and Director of Security Engineering, this role will have purview across information technologies supporting all of Ro’s team and day to day operations. You will work closely with Engineering and people leaders across all departments, provide technical guidance, drive strategic initiatives, and coach, mentor, and develop the current members of the Security & IT team.

The Growth Strategy & Performance team works directly with senior leaders across the Growth and Marketing functions to drive strategic, operational, and cross functional initiatives. The Creative Strategy Manager will work closely with our Performance Marketing team across social channels, landing pages, content and influencers bringing a unique blend of creative expression while understanding the outsized impact creative has on business results. This role will have a deeper knowledge around ad creative metrics, including CTR, CVR and CPA and messaging resonance working within platform and internal tools to understand success. They will work closely with cross functional partners on Marketing and Product having a front seat in crafting and driving Ro’s Growth strategy across multiple verticals. This is a new role giving this person the opportunity to implement and shape this critical function in a growing, ambitious, mission-driven organization.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

As a Senior Brand Designer, you will be part of the Marketing organization and collaborate with partners across Growth, product and legal to tell the story of our company, products and services in a visually compelling way. You will develop creative assets that are optimized for conversion and maintain our high brand standards to illustrate how Ro can help patients on their health journey.Reporting into our Group Manager Brand Design, you'll work with the Brand Design team to maintain, build, and evolve Ro’s broader portfolio of brands. 

As Clinical Education Specialist, you’ll work as part of the Medical Content Team, producing high-quality material to support new condition launches. Your focus will be on creating written and presented educational content for Ro members, Ro-affiliated providers, and employees. You’ll also help ensure materials are medically accurate, serving as one-half of Ro’s medical review process of public-facing materials.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

Ro is looking for a Director of Marketing Strategy to be a key player in growing our skincare category. Reporting to the Senior Director, Marketing Strategy, this role will contribute to brand development and powerful go-to-market strategies that establish our skincare category as industry-leading and create integrated programming that fuels brand awareness, achieves performance KPIs, and captures the attention and trust of our patients.

We are looking for a Director of Product Design to lead the vision, execution and optimization of delivering best-in-class care. You'll be accountable for Ro's patient-to-care-provider and provider-to-provider touchpoints, focused on areas such as: queuing and communications (video/chat), medical diagnostics and alerting, as well feature builds that enable new product launches. As a leader within the broader Design team at Ro, you'll report directly to the VP, Design and work closely with other Directors to strengthen design processes and culture, and promote design thinking in every area of our organization.

We are looking for a strategic product thinker with growth product management experience to help accelerate Ro’s business growth and create the optimal patient experience. You will own a significant part of the patient journey to drive member growth and engagement. This role will report to the Director of Product, Growth and will partner closely with engineering, design, data, and user research.

The role will be responsible for setting the strategy to improve the member experience at Ro. The VP of Member Experience will create an environment for continuous improvement and innovation that delivers the best healthcare experience for our patients. Equally important, the VP of Member Experience will be a first-class people leader that can continue to build an incredible working environment for our teams. The VP will help us map out a new future in what the very best patient care experience looks like. 

Working as part of the Medical Content Team, producing high-quality material intended for the general public. Material includes articles on the epidemiology/pathophysiology/treatment of diseases, lifestyle articles centered on medical topics, expert interviews, blog-style articles on topics of personal interest, and reporting on medical news. Articles will be published on Health Guide. Researching topics in-depth by primarily relying on scholarly resources for information. Writing original copy while translating complex medical information into easily-digestible information. Properly citing all material. Identifying opportunities to include graphics, illustrations, video content, and interactive content into material and working with other members of the team to make it happen. Revising your own work based on feedback from peers. Systematically reviewing older content to update relevant facts and figures.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high

The GRC Senior Manager role will lead the team tasked with developing and maintaining Ro's comprehensive risk management and ISMS programs focused on ensuring the confidentiality, integrity and availability of healthcare operations. This role will bolster Ro's compliance program to ensure the continued adherence with state and federal regulatory requirements. This role reports directly to the Chief Information Security Officer and will work closely with other internal security teams.

 As Ro reaches its hyper growth stage we are looking for a strong technical lead to come in and build our scaled Product Security team. This role will have purview across the breadth of Ro’s products and platforms and a strong mandate to achieve a superior security posture through secure coding and vulnerability management practices. This role reports directly to the Chief Information Security Officer and will work closely with other internal security teams.

Come lead Ro’s Threat Intelligence Team. Provide actionable insights, operational context and that informs strategic decision support processes. The candidate will work with leading open source, commercial and government sources as appropriate to glean threat intelligence for the purposes of securing Ro's end-to-end patient experience. This role is inclusive of threat intelligence, brand intelligence/reputation, diligence analysis and DarkWeb indications and warning functions. This role reports directly to the Chief Information Security Officer and will work closely with other internal security teams.

As a Data Analyst, Product you will guide a product squad’s strategy and roadmap. This means everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves.

About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high