Partner Launch Manager

| Greater NYC Area | Hybrid
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CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.

As a CLEAR-Partner Launch Manager, you will be responsible for supporting the launch of our new locations around the country with CLEAR's primary partners. This position requires travel up to 100% of the time.

What You Will Do:

  • Training local CLEAR teams on the Partner Programs
  • Educating the staff of our partners on CLEAR
  • Building Stakeholder Relationships with Local Partner GM & Managers
  • Supporting the implementation of our technology onsite at each Partner location

Who You Are:

  • Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in line
  • Strong communication skills and the ability to engage with potential customers and stakeholders
  • Ability to follow detailed instructions and execute to them with 100% accuracy, in a fast paced and constantly changing environment
  • Drive membership enrollments through engaging Partner GPR members and educating them about the benefits of CLEAR
  • Reaching for new challenges and asking for additional responsibility
  • Balancing high volume with high quality customer experiences
  • Resolve ambassador and stakeholder concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary
  • Firm understanding of our technology, how it works, and how to fix it
  • Bachelor's Degree
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Location

We are located in the Chelsea neighborhood on Manhattan's west side. Chelsea is the primary art district within the borough.

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