Partner Training & Communications Specialist
At OnDeck, we make small business a big deal. We’re improving the world’s economic landscape by changing the way small businesses access capital. We care intensely about each other, our company and the customers we serve, and are committed to making every day count.
The vision of our Partnerships, Sales and Marketing teams is to drive long-term revenue with small businesses by creating meaningful and value-added engagement at every touchpoint, developing the foundation for an ongoing business relationship.
We’re excited to expand our Partnerships team to include a Partner Communications & Capabilities Specialist. The Communications & Capabilities Specialist will be a mission critical, multi-faceted and cross-functional role.
As part of the Partnerships Team’s ‘Capabilities and Operations’ function you will act as ‘the voice’ to our channel partners, and be responsible for the recurring and ad-hoc communication to our partner portfolio. You will work closely with our content marketing team to define the partner content plan.
You will also be responsible for helping our partners succeed by developing professional and highly-impactful training and education materials for partners of OnDeck.
You will work cross-functionally with team members from our Marketing, Sales, Legal, Compliance and Operations teams to ensure that our partners are equipped to succeed while also adhering to the high compliance standard we hold ourselves to as a business.
Necessary qualifications for success:
- Bachelor’s Degree
- At least three years of proven experience in developing channel partner content and training material.
- Expertise in developing partner relationships and channel programs.
- You’re a strong writer and editor and you’re comfortable in many mediums – from newsletters, to videos, to simple emails or phone calls. You can consider and synthesize many inputs, to create shippable content quickly and with limited supervision.
- You have experience working with channel management tools including email marketing platforms and digital learning management systems
- You have an eye for design – and realize that everything matters, not just the words.
- A background in financial services is not required, but you should be interested in learning about small business lending and be motivated by OnDeck’s mission to create innovative lending experiences and financial products that help small businesses succeed.
About OnDeck:
As the largest online small business lender in the U.S. serving more than 700 different industries, we have been trusted by over 80,000 small businesses by providing them with a term loan or line of credit to help them build growing and thriving enterprises. Since 2007, we’ve issued over $10 billion in capital.
Join us as we enable small businesses to achieve their goals. At OnDeck, we’re reinventing small business financing. We care intensely about each other, our company and the customers we serve, and are committed to making every day count. We are small enough to be nimble and strong enough to make a big impact.
OnDeck believes that each and every team member plays an important role in our company’s success. That’s why we strive to provide you and your family with a competitive and comprehensive benefit program with a variety of options and opportunities. We offer:
- Generous Vacation
- Comprehensive Healthcare
- Educational Reimbursement
- 401k Matching
- Parental Leave
- Sports Teams
- Stocked Kitchens
- Loan Consolidation
We are going to ask you to talk about your accomplishments. Here are some of ours:
- WorldatWork, 2017 Seal of Distinction
- Fortune 50 Best Workplaces for Diversity, 2016
- Fortune 50 Best Small and Medium Companies to Work For, 2016
- Fortune 30 Best Workplaces in Finance and Insurance, 2016
- Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
- Built in NYC, Best Places to Work, 2018 (#16)
- Crain’s New York Business Fast 50, 2013, 2014, 2015, 2016, 2017
- Fortune and Great Place to Work 100 Best Workplaces for Millennials, 2015
- Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
- Crain’s New York Best Places to Work, 2013, 2014, 2015
- Colorado SHRM Best Companies to Work For in Colorado, 2015
- Forbes’ America’s Most Promising Companies, 2013, 2014
- Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017
- 500|5000, 2013, 2014
As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.
**No external recruiters or agents, please.**