Professional Services Manager

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Joining Collibra’s Professional Services team:

As our Professional Services Manager, you will be responsible for all aspects of the growth and delivery of Collibra's Professional Services business.  You will have an integral position within Collibra, working closely with Sales, Support, Product Management, and Customer Success to ensure successful delivery of the Collibra Product Portfolio to our customers. 

Professional Services Managers at Collibra are responsible for:

  • Sales and Marketing- support of the sales team in all aspects of services business development activities, sustain services bookings and revenue forecasts against quota
  • Practice Development -  assist with the definition of standard service offerings
, ensure services use cases are well defined for sold engagements, scope engagements and write statements of work (SOW), negotiate rates with customers and partners

  • Talent Development - create and execute a plan for continual skill and professional development
, recruit and onboard new consultants


You Have:

  • Bachelor’s Degree at minimum and 7-10 years relevant industry experience (3 as manager level)
  • Experience building services teams
  • Experience scoping, writing and negotiating SOWs
  • Experience carrying and achieving quota
  • A proven and successful track record of working within a Professional Services Manager capacity in a fast growing, rapidly changing environment

You Are:

  • A strong and proven customer advocate 
  • An independent and well organized, project-oriented thinker
  • A team player and builder focused on collaboration and doing the right thing
  • Accustomed to a fast paced environment

Reporting to Collibra’s Director, Services Delivery, measures of success are:

  • Within your first month, you will meet the team and cross-functional partners and learn how to best position the Collibra services offerings.
  • Within your third month, you will begin managing territory accounts and engaging with new and existing customers to drive business growth.
  • Within your sixth month, you will be leading your team and region, operating without the need for any peer level support.

Benefits at Collibra

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.

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FiDi’s rich history is the perfect backdrop to keep us humble without stifling the innovation that our new office inspires. And commuting is a breeze!

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