Program Manager - Carrier Operations

| Greater NYC Area

Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading transportation solutions provider whose digital brokerage marketplace and logistics software offerings are helping transform the $800 billion trucking industry. Since its founding in 2013, Transfix has been driven by a mission to deliver simple, smart, and sustainable solutions for shippers and carriers, powered by people and technology.

By combining deep industry expertise and a best in class carrier network with cutting-edge technology, Transfix is reimagining the world of transportation. Fortune 500 companies such as Staples, Unilever, Target and Wayfair rely on Transfix to handle their most important FTL freight needs. With instant pricing, algorithmic matching, superior service, and unmatched intelligence, Transfix is optimizing the supply chain from start to finish. Come leave a positive impact on the environment as we help reduce the carbon footprint caused by the 65 billion wasted miles on the road.

The problems we solve everyday are real and require creativity, grit, and determination. Recognized as one of Built In’s Best Places to Work 2021, Transfix is building a culture that challenges norms while fostering experimentation and personal growth. We’re hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers. 

If you’re excited about transforming an industry, being part of an innovative culture, and making a positive impact on the environment, send us your resume.


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About the role:

The Carrier Operations team at Transfix works on delivering reliable and consistent capacity to our shippers. As a Program Manager on the Carrier Operations team, you’ll play a pivotal role in creating, implementing, and scaling strategic initiatives that are instrumental to the success of the business. You will lead and help create programs for the carrier operations team and carrier network that focus on driving key business metrics like margin, revenue, service, and growth. In this role you will be a key contributor to helping Transfix achieve its ambitious goals for carrier growth, carrier programs, and operational excellence.

What You'll Do:

  • Develop programs that drive high carrier quality and performance
  • Scale programs from start to finish
  • Collaborate closely with carrier operations, marketing, product development, and pricing to develop end to end solutions
  • Deeply understand Transfix carrier network to identify growth opportunities
  • Create analysis to identify opportunities for internal process improvement and network optimization

About You:

  • You have 5+ years experience in program management, operations management, business analyst, or logistics
  • You are an executor - You can deliver within aggressive deadlines
  • You love solving complex problems in a fast paced environment 
  • You are organized, obsess over details, and manage your time efficiently
  • You are a critical thinker and data-oriented with strong analytical skills; you are an expert at excel and reporting tools
  • Burning desire to win and reach overall company goals
  • Strong presentation skills with the ability to communicate complex concepts to key stakeholders
  • You have managed complex projects and launched new initiatives
  • Must be able to interact and collaborate with individuals at all levels of the organization 

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Transfix borders the famous Times Square neighborhood and is close to all the main subway lines (we're currently hiring remote employees as well!)

An Insider's view of Transfix

What are some social events your company does?

Transfix has a culture committee dedicated towards creating events that cater to our team’s unique interests. From Game Night to Transfixgiving Dinner, our events are a healthy mix of both in-house team bonding to outdoor team building experiences.

Jenni

Social Media Specialist | Employee Experience

What are Transfix Perks + Benefits

Transfix Benefits Overview

Transfix covers 100% medical benefits for all full-time employees, as well as provides flexible paid vacation.

We have amazing catered lunches every Friday, and a kitchen that is stocked with snacks / drinks throughout the week. Depending on the season, we have avocados for days. Not to mention, there's enough cold brew on tap to win the Kentucky Derby!

Lastly, we have a cultural committee called "Guardians of the Galaxy" that meets bi-monthly to make sure each month has it's fair share of fun office events. Maintaining a fun and inclusive office culture that keeps employees engaged it very important to us.

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Transfix's team fitness initiatives include in-office yoga and fitness classes weekly.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Company sponsored family events
Transfix sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Transfixers enjoy free lunch on Fridays from restaurants around NYC.
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Our Medical, Vision, and Dental plans are 100% paid—we got you covered!

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