Program Manager Operations

| Greater NYC Area | Remote | Hybrid
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Who is MANTL?

MANTL is a fast-growing NYC-based FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify or Squarespace, but purpose-built for community banks and credit unions. We are drastically changing the landscape through modern banking software that empowers banks and credit unions to grow digitally. 

Our flagship product, Online Account Opening, has quickly become considered best in class in our industry, showing clear and material performance beyond any of our competitors. Suffice to say, our customers love MANTL. 

Since launching our first product in 2017, we have built several new products, thoughtfully grown the team, and have become a market leader.

Who makes up our team?

People are our most important asset and the number one reason we all love working at MANTL. As a team, we value accountability, transparency and collaboration. We have agile teams, with clear, outcomes-focused goals. 

We're a group of passionate technologists that support an open and transparent culture that helps foster productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well - people who will gladly go out of their way to help others with things big and small. We are always a work in progress and love hearing feedback from our team.

MANTL was proud to be named as one of Crain's 100 Best Places To Work in 2020 and 2021.

Program Manager - Operations

We are looking for a Program Manager to help build out Operations at MANTL with the mission to drive operational efficiency across the organization. The ideal candidate has experience designing and implementing cross-functional tools and processes throughout an organization. In addition to strong project and program management skills, the role requires a highly collaborative and analytical mindset, with a high sense of ownership around delivering results. Most importantly, the candidate should be able to drive influence without authority.

The position will sit in our Operations Division with broad visibility and collaboration across all of our other divisions including Product Development, Growth, and Customer Success.

What You'll Do: 

  • Learn how MANTL operates and what our goals are across all Divisions
  • Champion MANTL's adoption of the OKR methodology, acting as a coach and facilitator
  • Design and implement scalable quarterly planning processes across the organization 
  • Develop and maintain company health dashboards and analyze that data to drive action
  • Provide clear visibility to all stakeholders
  • Help to grow MANTL’s Operations Division

Must Haves:

  • 3-5+ years of experience of relevant project or program management experience
  • Experience using and/or implementing the OKR methodology
  • Experience working in an operations-focused role
  • The ability to influence without authority
  • Strong analytical and project management skills with demonstrated ability to prioritize, track, and deliver results
  • Team player with strong communication skills
  • The ability to manage ambiguity and competing priorities

Nice To Haves:

  • Experience building dashboards in Looker
  • Experience working at a growing start up

What You'll Like About Us:

Joining MANTL means joining an ambitious and exceptional team that solves complex problems every day. We offer a unique employee experience based on the values of transparency, accountability and collaboration, and are deeply proud of our culture.

MANTL offers competitive compensation packages, unlimited vacation, fully covered health insurance, creative and fun team-building events, mental health programs and more. We strive to show we truly care about our employees happiness and engagement.

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Location

MANTL is located in NoMad, Manhattan within walking distance of some of NYC's best restaurants, bars, and shopping! The office is easy to get to with various train and bus stops being close by.

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