CLEAR’s mission is to strengthen security and create frictionless experiences. We believe you are you and by using your biometrics – your eyes, face, and fingerprints – we keep you moving.  Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet. CLEAR is currently available in 50+ airports, stadiums and venues nationwide. Now with Health Pass, CLEAR securely connects a person’s digital identity to multiple layers of COVID-related insights to help reduce public health risk and restore peace of mind.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List for the second year in a row and winner of the SXSW Interactive Innovation Award, CLEAR is providing innovative technology options for businesses and our 5+ million members to help create a safer environment no matter where you go.

What You Will Do:

• Lead all aspects of long-term programs including planning, scheduling, cost, time and quality commitments, risk management, resources, etc.
• Manage customer relationships through consistent communication of day-to-day program activities and achieves the highest level of customer satisfaction.
• Develop and manage the program schedule and inform both customer and internal business leadership of changes in scope.
• Monitor program performance and aligns and coordinates resources to ensure milestones are achieved in a timely manner.
• Identify potential risks and prepares and coordinates action plans to resolve risks prior to escalation.
• Lead and manage the activities of the project team and is directly involved in reviews and technical issues; coordinate both internal and external teams, ensuring the consistency of technical tasks delivered to the customer.
• Develop and update program business plans, ensures program success and seeks opportunities for business growth.
• Identify and recommend opportunities for continual service improvement.
• Coordinate program needs; develops a project timeline to ensure products are delivered according to project milestones.
• Comply with all internal processes and standards for project, quality, cost and risk management.

Who You Are:

• Lead all aspects of long-term programs including planning, scheduling, cost, time and quality commitments, risk management, resources, etc.
• Manage customer relationships through consistent communication of day-to-day program activities and achieves the highest level of customer satisfaction.
• Develop and manage the program schedule and inform both customer and internal business leadership of changes in scope.
• Monitor program performance and aligns and coordinates resources to ensure milestones are achieved in a timely manner.
• Identify potential risks and prepares and coordinates action plans to resolve risks prior to escalation.
• Lead and manage the activities of the project team and is directly involved in reviews and technical issues; coordinate both internal and external teams, ensuring the consistency of technical tasks delivered to the customer.
• Develop and update program business plans, ensures program success and seeks opportunities for business growth.
• Identify and recommend opportunities for continual service improvement.
• Coordinate program needs; develops a project timeline to ensure products are delivered according to project milestones.
• Comply with all internal processes and standards for project, quality, cost and risk management.