Program Manager
SeatGeek Enterprise is our innovative open-ecosystem enterprise ticketing software that allows teams, venues, and promoters to efficiently run their businesses and captivate fans.
We're proud to partner with some of the most recognized names across the globe including the Dallas Cowboys, Brooklyn Nets, and Liverpool F.C., as well as the NFL, MLS, half of the English Premier League, and theaters across NYC's Broadway and London's West End.
As a Program Manager, you will be responsible for ensuring that the strategic, operational, and project needs of the program are managed, facilitated, and organized. Reporting to the Global PMO Lead, you will enable the account teams to execute, deliver, and be forward thinking with mid and long-term goals, establishing the Client-SeatGeek partnership as a model for the Ticketing Industry.
What you'll do
- Work with the SGE leadership team to define and drive SGE strategy
- Executive-level ownership of key client meetings and key leadership meetings, when required
- Prepare presentation material for management and board meetings
- Project manage cross-team initiatives
- Monitor the status of key SeatGeek Enterprise projects, pushing forward said projects
- Orchestrate SeatGeek Enterprise-wide communication
- Work closely with President, SGE on all critical issues facing SeatGeek Enterprise
- Drive insight into key SeatGeek Enterprise metrics
What you have
- You have 5+ years of program management or senior-level project management experience includes creation of project plans, project schedules, risk mitigation, escalation plans and associated project materials
- You excel at taking ownership to lead and drive a team forward with agility where there is ambiguity of process
- You have a proven track record of managing enterprise implementation projects within the SaaS space
- You have experience having risk mitigation and prioritization conversations with executive level at large clients
- You are comfortable holding everyone around you accountable - clients and SeatGeek alike
- You enjoy creating and managing program portfolio and required process and tools
- You can establish governance and communications for a large program
- You've managed project documentation (including risk registers, schedules, incident logs etc.)
- You are solution oriented and able to build an atmosphere in which you can spark creative thinking to navigate challenges
Perks
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
- A WFH stipend to support your home office setup
- Flexible PTO
- Up to 16 weeks of paid family leave
- 401(k) matching program
- Health, vision, dental, and life insurance
- Annual subscriptions to Headspace, Ginger.io, and One Medical
- $120 a month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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