Program Manager (India)
Aircall is on a mission to revolutionize the business phone industry!
We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 12,000+ customers (and growing) is at our forefront.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv and remote locations. Despite our distance, we all work together to drive our product!
Aircall aims to create a specialized Global PMO department within Tech, in which a project manager is requested. The PMO is focused on cross-team projects and program management across all Engineering and Product, coordinating with the various teams to provide deep reporting and analysis to the executive management teams. Project management is about planning work, organizing tasks and resources, controlling processes, and delivering a specific objective. All of this within the Agile methodology.
The Program covers different projects and strategic goals. It requires identifying the dependencies between teams and plans and also keeping track of all project real time updates and adjustments, keeping the Management informed of the overall status of the Plan.
It’s about MAKING SURE THAT ALL THE MOVING PARTS MOVE TOGETHER AT THE RIGHT TIME.
So this role as a member of the PMO is to juggle the priorities and projects so there are measurable outputs being delivered regularly.
Working with the Program Manager, the project manager will help ensure a cohesive and uniform reporting of data and provide insights across teams to enable improved delivery across multiple projects. At its core, this role will enable us to better understand where we are doing well and where we need to add additional resources.
Your mission @Aircall:
- Ensure product delivery commitment, overseeing the successful delivery of the program’s output/product.
- Develop models and analysis to support data-driven decisions
- Deep dive into the set of specific project all across Technology, understanding dynamics of the situation and deviations
- Close work with Engineering and Product Teams to keep track of the roadmap.
- Explore new ways of improving existing processes to succeed in working on cross-functional topics.
- Identify and find solutions to roadblocks across all teams, helping coordinate the projects and their interdependencies.
A little more about you:
- Strong practical experience in IT project management, preferably in a Saas product. Ability to follow up a plan of reasonable timelines, while delivering projects that align to the business strategy
- Proven track record of project management methodology and techniques
- Strong rigor and organization, ability to manage tightly, over time, a large quantity of information
- Excellent communication and stakeholder management skills. Enthusiasm, driving force and power of initiative
- Quick adaptability to changes. Programs are inherently uncertain.
- You have a big smile on your face and always willing to help others
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.