It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

RapidSOS is hiring! Join an advanced emergency technology start-up in transforming emergency response for hundreds of millions of people globally.

In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 350M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 4,800 Emergency Communications Centers, protecting 90%+ of people in the US, across 150 million emergencies annually.

Partnering with innovative companies recognized as RapidSOS Ready, we’re striving to reach everyone. Together, we’re empowering a faster and smarter response by sending first responders critical data like your exact location, real-time health information, and crash data. We’re united in our commitment to a safer, stronger future where technology and people work seamlessly together to save lives.

RapidSOS is backed by top venture capital firms and the former C-suite of Apple, AT&T, Verizon, Vodafone, Virgin Group, Lucent, Raytheon, the FCC, Harvard Data Initiative, and MIT.

Video: RapidSOS 3-Min Summary Video

RapidSOS in the last 18 months: 

• Launched in multiple countries internationally 

• Doubled team size 

• Grew revenue 10x+

• Raised $100M+

• Managed 200M+ emergencies (on average 400K/day) 

• Helped save thousands of lives  

What this role is about: 

As a Project Manager, Operations, you will report to the Director of Account Management and Implementation, and will focus on integrating and onboarding RapidSOS to our customers, managing the relationships post-sales. In this role, you will collaborate and work alongside our Sales, Product, Engineering, Marketing, and Public Safety teams to ensure a seamless partner experience. You’ll excel in this role if you are solutions oriented, have a history in managing multiple client relationships, are self-motivated and organized, think technically, and thrive working in collaborative environments.

What you’ll do: 

• Focus on the full cycle of post-sales processes, while maintaining customer relationships. 

• Create best practices and define processes that increase efficiency and keep our customers top of mind.

• Maintain customer satisfaction through understanding their current and future needs, and act as a trusted advisor to deliver valuable customized solutions.

• Collaborate cross-functionally with Sales, Marketing and Product to ensure effective workflows and create a valuable customer experience

What we’re looking for in our ideal candidate: 

• 4+ years’ work experience in implementation project management or business solutions role

• Experience working independently and collaboratively, overseeing multiple concurrent projects and collaborating on initiatives in a cross-functional environment

• Ability to understand varying business models, and create end-to-end, custom solutions for our customers

• Versatile, flexible, and open to change in shifting priorities

• A “doer”, motivated by creating data-driven, problem solving solutions

• Experience working closely with senior executives and driving results with team members at all levels

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 

• Competitive salary and benefits and equity participation 

• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out our full press list! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!