Project Manager at Sisense

| Greater NYC Area | Remote
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DRIVE DATA DRIVEN CHANGE ACROSS OUR CUSTOMERS

We are looking for an experienced Project Manager (PM) to become a trusted leader for our customers. As a Project Manager, you will manage complex BI  projects, focus on maximizing our customer satisfaction while driving adoption and success of projects utilizing complex BI technologies and practices. You will serve in different project leadership roles for multiple concurrent customer accounts, and be accountable for scoping technical initiatives, leading and executing according to Sisense's best practices, and directly leading successful deliveries.

WHY YOU SHOULD JOIN OUR PROFESSIONAL SERVICES TEAM:

Sisense Professional Services leads at the nexus of customer, product, and business impact. We lead our customers to successful deliveries, influence our product development, and grow our business through technology engagement. As a PM on this team, you’ll be at that forefront, using your leadership and technical acumen to help customers derive immense value from our technology.

Sisense customers use our technology to empower insights for thousands of users with high value dashboards and their own compelling products. Our largest and most strategic customers have complex implementations spread across multiple client stakeholders and products. This is an opportunity to lead client engagements across a variety of modern data technologies, applications, having an impact on the biggest and most interesting product deliveries.

KEY RESPONSIBILITIES:

  • Lead Sisense’s project teams in concurrent engagements
  • Plan and execute projects with a high level of complexity and uncertainty including managing project scope, requirements changes, multiple and competing demands and priorities as well as determining and conveying impact on budget, time and risk using appropriate fact-based metrics / assumptions.
  • Function as a Trusted Advisor to customer business and management teams, focusing on helping them derive business value through our advaneced BI technology.
  • Provide consulting services as part of active engagements, focused on best practices in developing and deploying Sisense's solutions, project and program design, and delivery, etc.
  • Contribute to the development of repeatable methodologies and tools designed to scale Sisense's services capabilities, promote repeatable customer engagements, and lower delivery risk
  • Function as facilitator across business and technical discussions and workshops to ensure engagement scope, delivery, and outcomes are aligned with customer tactical acceptance criteria
  • Define and set standards, policies, and best practices for BI project delivery
  • Seek out industry trends and organizational knowledge to understand alternative approaches and/or solutions.

HOW YOU’LL RAMP UP: 

By Day 30... 

  • You will have a deep understanding of the Sisense technology and how Sisense customers can leverage our product to provide real value 
  • You’ll review recorded on-boarding sessions with customers at different stages of data maturity. 
  • You will learn Sisense’s Technical Support methodologies and tools 
  • You will be familiar with the different Professional Services engagements and project types 
  • You will start interacting with Sisense customers and getting to know their challenges 
  • You will begin leading Sisense projects with our customers

By Day 60... 

  • You will continue actively leading projects with our customers
  • You’ll be exposed to a wider range of Sisense use cases, the Sisense different teams and the accounts PS supports
  • By 60 days, you will have a well-rounded understanding of the Sisense customers and how they are leveraging our product

By 90... 

  • You’ll own technical relationships and continue leading solution strategies and BI Implementation projects
  • You will lead and guide customers to successful, stable and scalable solutions based on Sisense’s implementation best practices 
  • You will partner with CS, Product, Engineering, Sales and our Support to offer the best advice to the customer

WHAT YOU’VE ACCOMPLISHED... SO FAR: 

  • You have 3+ years experience leading complex technical software implementations or projects, ideally in the cloud, data warehouse, and/or business intelligence space.
  • You have deep knowledge and experience of multiple project delivery methodologies (Agile, Waterfall)
  • You have strong organizational skills with an ability to manage competing client demands
  • You have an analytical mind and have experience with data tools like those in Business Intelligence, Database Management, Analytics, or Integration.
  • You’ve created and delivered customized technical presentations and demonstrations to technical and non-technical audiences of all levels from stakeholders to executive sponsors.
  • You’ve been accountable for the success of multiple simultaneous deliveries and learned how to balance competing priorities, gauge impact, and selectively escalate.
  • You’ve become a trusted advisor for customer stakeholders, translating customer wants and business requirements into proposed solutions, executable plans, and deliveries.
  • You’ve become adept at navigating ambiguity and unstructured environments, bringing order while conveying confidence and authority.
  • You’ve rolled up your sleeves to directly contribute and ensure client delivery success.
  • You have an ability to interact and communicate with both technical and business leadership
  • You have excellent written and verbal communication, interpersonal, presentation, and analytical skills
  • You are a lifelong learner with insatiable curiosity and a drive to continually improve.



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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • MonetDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

1359 Broadway 4th Floor , New York, NY 10018

An Insider's view of Sisense

How does your team reward individual success?

Employees deserve constant recognition for their hard work and I believe in celebrating individual wins on a daily basis. My team has a Slack channel that allows us to post our wins throughout the day. On a larger scale, we have the Sisense Sizzle, a bi-weekly opportunity for the office to celebrate anniversaries, promotions, peer awards, and more!

Eden

Business Development Representative Team Lead

How do you collaborate with other teams in the company?

Collaboration is in Sisense’s DNA. Sales helps my team grow, bringing in new projects, so we return the favor when they need references or technical advice to help close a deal. R&D helps us develop solutions, so we provide them feedback to improve our product. There’s always a new challenge, but everyone is willing to pitch in.

Max

Solutions Architect

How does the company support your career growth?

Sisense hosts a program that discusses our internal mobility process and skills development to advance your career to the next level. I expressed my interest in a role on the People team in our new San Francisco office, and now I'll be relocating to help grow the engineering team there!

Avril

Technical Recruiter

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower builders to be their best selves and do their work!

Nurit

Chief People Officer

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Sisense's offers several Flexible Spending Accounts (FSA) through Wageworks. The programs are: Health Care FSA, Dependent Care FSA, and Commuter Benefits.
Disability Insurance
Sisense's provides short-term and long-term disability.
Dental Benefits
Sisense provides two options for Dental through Delta Dental: DHMO and a PPO.
Vision Benefits
Sisense's Vision Service Plan is covered by VSP.
Health Insurance Benefits
Sisense's health insurance plan is with Cigna and we offer three options, PPO, HSA - High, & HSA - Low.
Life Insurance
Sisense offers employees who work 30 hours or more, basic Life Insurance and employees have the option to elect voluntary Term Life Insurance.
Wellness Programs
Sisense's offers bi-weekly yoga classes and monthly mashups activities.
Mental Health Benefits
Sisense offers access to licensed professional counselors (health advocates).
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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