Project Manager at Haven Technologies

| Greater NYC Area
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Haven Technologies has built deep capabilities in the life, annuity and disability insurance spaces. And now, our tech is your tech.

The same purpose-built platform and expertise that have helped us delight customers, transform complex, advisor-driven businesses, and launch groundbreaking products with speed are available to everyone as a SaaS offering. Insurance carriers can use our advanced solutions for new business, in-force management and product development.

But Haven Technologies is not just, well, all about technology. Our people and culture make our product. We believe magic happens when people have an opportunity to work with amazing colleagues and build things that matter.

As a team made of over 300+ dreamers, possibility-seekers and difference-makers, we are focused on taking on challenging problems to create simple, more accessible, and more customer centric solutions. We're located in New York's Flatiron District and in case you're wondering, yes, we provide free snacks. Cold brew too. If you're creative, professional and kind, we'd love to hear from you. Curious about what it’s like to work with us? Read about our culture and values here!

Let’s change the future of life insurance. Together.


ABOUT THIS ROLE: 

We are seeking an experienced, detailed-oriented project manager to join our dynamic Product Portfolio Management (PPM) team. The goal of the PPM team is to partner with the product and tech teams across our organization to successfully plan, manage, execute, and measure all build activities in a complex Agile environment. This involves working together to develop strategic roadmaps and to deploy resources among competing interests to optimize the value of our SaaS offering.  In carrying out this mission, the PPM team may create frameworks, processes and tools as appropriate to enable our organization to most effectively manage the planning and build-out of our technology platform.  

The project manager will help define, plan, and manage the roadmap for one or more product and/or tech areas. This role will help prioritize and balance team roadmap initiatives against multiple streams of demands including: business needs of our SaaS clients, key investments we want to make in our platform, trends from the industry at large, evolving regulatory requirements, etc. The project manager will closely monitor projects, help identify dependencies across functional teams and work with these teams to track progress, identify roadblocks, remediate issues and communicate status to stakeholders to ensure our teams deliver our plans successfully.  


WHAT YOU’LL DO: 

Responsibilities include:

  • Work with product owners and tech leads to develop, update and maintain quarterly roadmaps
  • Provide program management for large, complex initiatives that span across multiple functional teams
  • Support the project team through:
    • Tracking and coordinating work on dependencies within and across teams
    • Removing impediments preventing project progress
    • Mediating through conflicts
    • Helping to facilitate quick decision making
    • Help prioritize workload and determine trade-offs of scope/budget/calendar
  • Identify and manage dependencies across multiple projects using Agile principles. Communicate key dependencies identified, and resolutions to key issues, and key decisions.
  • Ensure project teams maintain adherence to project timelines and requirements.
  • Identify key risks and issues and develop mitigation plans. Effectively resolve issues under aggressive timelines while understanding who to bring together to rapidly resolve issues
  • Help the team define key project metrics and develop tools to track and report metrics
  • Create a community of information sharing on what’s working and challenges within the organization.
  • Utilize agile/adaptable delivery method for management of large strategic initiatives and smaller enhancement projects.
  • Assess project health, identify key problem areas, and focus resources to turn troubled projects around.

REQUIREMENTS: 

  • BS/BA required
  • 7+ years of experience managing strategic projects
  • Strong project management skills including: conceptualization; analysis; driving alignment; planning resources; managing milestones and objectives, and Agile practices
  • Excellent written and verbal communication
  • Comfortable making decisions with limited data
  • Entrepreneurial minded and driven self-starter with extensive experience in an agile/adaptable environment and demonstrated success in the following areas:
    • Influencing stakeholders who don’t have a direct reporting relationship
    • Leading through ambiguity with the ability to get to clarity to provide team clear direction
    • Ability to negotiate win-win outcomes
    • Bring creative solutions to new or existing challenges
    • Championing best practices across the organization
  • Experience in working with a consumer start-up a plus
  • Prior SaaS experience is a plus
  • This position is based out of our Manhattan, NY office.
  • Must be authorized to work in the United States for any employer without sponsorship.

BENEFITS:

We have a stellar team of co-workers, a really cool office, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).

We believe that one of the benefits to working here is our people and culture! We’re proud to share that we’ve been consistently named a top workplace by Great Places to Work (#11 Best Workplaces in New York, #15 Best Workplaces in Financial Services and Insurance) and BuiltIn (#2 Best Places to Work in NYC)! 

As part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in our vaccine record tool, vaccination or regular testing, mask-wearing, social distancing, and daily health checks. Requirements may change in the future with evolving public health landscape. Haven Technologies will consider all legally required exemptions and accommodation requests.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement

Location

We're located in the heart of Manhattan's Flatiron district, surrounded by tons of great food and hangout spots. Close to the subway and the park.

An Insider's view of Haven Technologies

How would you describe the company’s work-life balance?

The work life balance here is defined by the ability to not have to choose between work and life. I don't have to choose between being successful at work and being successful in the things that make me happy. It's fulfilling to be at a place where you can put in the work and also enjoy the fruits of your labor.

Nick

Developer

How do you collaborate with other teams in the company?

At Haven, we believe the best ideas can come from anywhere. Cross-functional collaborations with other teams happen in meetings or over Slack. Engineers, PMs, Actuaries, & designers contribute in the realm of delivering the best product. Whatever the challenge of the day is, I get to work with ingenious minds towards building a great solution.

Binal

Developer

How does the company support your career growth?

During my first week at Haven Tech I was immediately entrusted with high-impact projects. I was given the opportunity to tackle difficult problems and engineer solutions. Career growth at Haven Tech is learning-based, if you have a passion for learning, your managers and team will support your goals.

Natasha

Head of Risk

What unique initiatives do you have that encourage innovation?

In 2019 we hosted the Innovation Challenge, a year-long contest to develop employee-generated innovations in the life insurance space. By design, the challenge brought together employees to brainstorm ideas, pitch product ideas, develop proof of concepts, and later build the winning products in a way that was self-driven yet internally encouraged.

Todd

CTO

What makes someone successful on your team?

A successful person on a Haven Tech team is open to tackling new challenges and sees them as opportunities rather than obstacles. We're growing quickly as a business, plus the conventional industry needs updating, so a Haven Tech team member needs to be flexible and be okay with a little bit of ambiguity.

Khuyen

Product Manager

What are Haven Technologies Perks + Benefits

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, our parent company, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Friends outside of work
Eat lunch together
Intracompany committees
Haven Life has People & Culture committees that work on our efforts around diversity, inclusion, community volunteer efforts, recruiting best practices and planning fun company events!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
The company pays for basic long-term disability coverage that provides for payments of up to 50% of base pay. Employees may elect to pay for an additional 20%
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/ employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/ employee_benefits.pdf
Wellness Programs
Team workouts
Mental Health Benefits
Counseling and resources are available to employees and all members of their household. This benefit includes up to six free face-to-face visits per issue per year.
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We bring our team together during the summer and end of the year.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Since remote we've hosted virtual themed happy hours.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Lunch and learns on various topics from insurance 101 to nutrition.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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