Project Manager
Join our Software Assurance team!
Trail of Bits helps secure the world’s most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code.
As a cybersecurity research and consulting firm, we serve clients in the defense, tech, finance, and blockchain industries. We help with their most difficult security challenges by designing and building new technology, researching new techniques to advance the state of practice, and reviewing the security of the latest available technology products before they hit the market.
Our team consumes, produces, and presents research as a natural part of doing business. When we make new discoveries or developments, we strive to share our knowledge and release our tools as open-source. It’s a practice that’s earned us industry accolades and helped contribute to our double-digit bottom line growth.
Role Description
Trail of Bits is looking for a full-time Project Manager to keep our client engagements flowing seamlessly. You will join the Software Assurance practice, where we engage with clients to review the security of their products, including low-level software, cryptography, and blockchain applications. We’ll count on you to:
Role Description
- Manage assurance project teams through project kickoff, issue tracking, weekly report creation and final deliverables
- Face the daily challenge of keeping multiple internal and external stakeholders engaged and productive
- Ensure the continued development and improvement of long-term partnerships with our customers
- Spot gaps in our services and quickly develop processes to give our customers consistent, quality support
- Help retain our pool of highly motivated security engineers
- Fostering loyal customers and developing new business
- Shoulder the complicated administrative and logistical burdens of our projects so our sales, operations and assessments teams can focus on their areas of expertise
- Own the success or failure of high profile projects
Responsibilities
- Identify customers’ technical and business priorities and align with technical realities to shepherd security testing projects to positive outcomes for our clients
- Oversee projects with multiple phases, teams, and stakeholders — often distributed across multiple time zones — from inception to conclusion, all while maintaining high customer satisfaction
- Manage high volume of projects simultaneously, serving a broad spectrum of clients and Trail of Bits security teams, each with its own unique set of requirements
- Become an expert in multiple internal scheduling and tracking tools
- Provide project oversight and escalate issues as appropriate
- Assist our operations and sales teams with matching the right skill sets with the right projects
- Ensure precise delivery of Trail of Bits’ contractual commitments, within Trail of Bits high quality standards
- Readily adapt to changes in schedule, team, and logistics
- Along with project technical leads, engage and drive our delivery teams to peak performance on every project
Requirements
- Experience managing technical services teams, especially in security consulting
- Familiarity with the concepts of security testing and application penetration tests
- Mastery of GitHub and G Suite
- Evidence of outstanding verbal and written communication, organization, and interpersonal skills
- Experience in a demonstrably collaborative work environment
- Strategic and creative thinking, with a proven ability to develop new business ideas
- The skills of a diplomat, turning disagreements and confrontations into consensus
- Strong initiative and large reserve of adaptability
- Advanced team and meeting management skills
- Ability to prioritize across multiple concurrent projects and responsibilities
- Ability to stay positive, proactive, and take responsibility to solve problems, even when they are not entirely within your control
- Experience managing client relationships
Benefits for Eligible US Employees
- Multiple generous health, vision, and dental insurance plans including no-monthly-premium options supporting individuals and families through JustWorks
- Ancillary benefits including life and disability insurance, pre-tax commuter benefits, free Citi Bike membership, access to a HealthAdvocate, a healthcare Flexible Spending Account (FSA), and a free One Medical membership
- 3-4 months paid leave for new mothers and fathers
- 401k with 5% company matching through Betterment
- Moving expenses: $5k one-time
- Charitable donation matching up to $1,000
- Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance
- 14 company holidays and four weeks of Paid Time Off (PTO)