Are you looking to join a fast paced and rapidly expanding service operations company? Do you thrive in an agile startup environment? Motivate is looking for a detail oriented and ambitious Project Manager to oversee the ongoing projects for the Business Operations team. Your main focus will be to assist with facilitating initiatives that are designed to improve company operations (utilizing methodologies of Project Management techniques, and Lean/Six Sigma). You will also be responsible for identifying current organizational processes and providing recommendations for improvements in coordination with various business process owners.

This is an incredible opportunity to learn and grow professionally while making a real impact in a large and growing company. 

About Motivate

Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 markets across the U.S. including New York, San Francisco, Chicago and Washington D.C. and will serve over 1.5 million customers this year alone. Led by a group of urban visionaries and seasoned operations experts, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love.

About the Role

• Continually and proactively communicate updates on project statuses and issues to Business Operations Team, via regular communications and status reports

• Assist in managing project initiative timelines to meet established milestones

• Assist in managing schedules, resourcing, budgets, assets and overall project organization to ensure the team meets project requirements and expectations

• Act as point of contact for each project on schedule, cost, and scope

• Coordinate inter-team activities and project dependencies to ensure on-time program deliverables

• Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction.

• Conduct process improvement initiatives with process owners which includes:

  • documenting current process to identify pain points and opportunities, 

  • performing supporting data analysis, 

  • facilitating the design of the process changes, 

  • creating future state processes; and

  • supporting implementation of the process change

• Communicate well with cross department leadership, sponsors and stakeholders

• Assemble and present assessment results to department and company leadership in conjunction with project team

• Assists with researching and implementing best practices to ensure continuous process improvements across all departments and business units

• Attend and participate in meetings with various business units, taking complete and accurate notes to capture discussion

About you:

• You have a bachelor’s degree in business, transportation, logistics or a related field

• You have 3 - 5 years of related work experience 

• You are extremely detail oriented but don’t take yourself too seriously 

• You have an entrepreneurial spirit that thrives in an ambiguous environment

• You know how to multitask, prioritize deadlines, and complete assignments accurately and timely.You are able to connect and build trust with all kinds of people

• You have strong written and verbal communication skills, and are keen not to let things fall through the cracks.

• You have a strong understanding of formal project management methodologies 

• You have experience creating and managing a budget

Bonus Points

• Master’s degree in a related field

• Project Management Professional (PMP) certification 

• Lean/Six-Sigma certification with practical application 

• Prior Bikeshare or transportation industry experience