Neustar, Inc. is a leading global information services provider driving the connected world forward with trusted, holistic identity resolution. More information is available at https://www.home.neustar.

Job Requisition:

R-2651 Project Manager (Open)

Primary Location:

NEW YORK

Job Description:

Responsibilities:

The project manager (PM) is responsible for the smooth delivery of specific products within the Marketing Services portfolio. Project scope to cover can include support in the following areas:

• Neustar’s customer experience products, which includes: identity data management platform (iDMP), data science developer kit (DSDK), and larger scopes involving these services: onboarding, and omni-channel remarketing for measurement and/or activation
• Neustar’s customer analytics products on major, multi-solution, multi-country, and/or multi-business line scope customers, incorporating: multi-touch attribution, media mix modeling, and TV attribution
• Portfolio level reporting and strategic support of a senior delivery leadership representative’s book of business, making recommended resource allocations and sequencing of work to balance customer satisfaction, team engagement, and efficiency

What you will be doing:

• Work closely with internal / external stakeholders across the organization to ensure that budget and schedule targets are met
• Work closely with consulting services and sales team business owners to establish a clear charter for client engagements. Lead the definition of project scope and deliverables for standard and customized engagements of medium-sized or greater complexity and scope
• Develop project plans and schedule to set achievable expectations with all stakeholders, both internal and external, including working level, mid-senior and senior representatives
• Builds strong relationships with senior level stakeholders, internally and externally
• Manage the daily implementation of contracted solutions for many scopes simultaneously, across multiple customers, across at least several solutions
• Bring in internal subject matter experts as necessary to address client inquiries, while remaining main point of contact for the program
• Clearly communicate and keep track of project milestones and status for all levels of the organization. Escalates the few issues needed for leadership to resolve
• Proactively manages risks to project and program deliverables throughout the lifecycle of each engagement
• Change agent to drive the adoption of JIRA to support process improvements leveraging SCRUM practices
• Track to resolution, software defects and known issues, with product and engineering teams in order to keep customer abreast of how these items may impact their implementation
• Champion for process improvement and how best to instill project management best practices within the organization, above and beyond top tier customer engagements
• Establish relationships with internal stakeholders (Consulting Services, Solutions Architect, Integrations, Analytics, Product, Sales, Marketing, Finance, etc.) to achieve client goals
• Follows project management best practice processes for success of the client and Neustar
• Leads high performing matrixed teams of 7-10+ individuals, and sets and manages expectations of that team. Regularly mentors junior team members

Qualifications:

• 5-10 years working in client-facing Project Management roles, or analogous roles
• Team player with a customer first attitude
• Experience driving medium to large-sized client-facing programs
• Clear understanding of critical path and other core project management concepts
• Passion for clients and supporting their data analytics needs. Genuinely enjoys working with customers and helping them succeed using Neustar products and solutions
• Very effective communicator good at arbitration and quickly gathering consensus within project teams
• Ability to present to customers and internal stakeholders to articulate project methodology and status
• Acts with sense of urgency, takes pride in following through on commitments and executing as effectively and efficiently as possible
• Firm understanding of commercial implications and a strong sense of “business judgment” (e.g. is this deal going to be profitable? Does this campaign strategy make sense? How will this project overrun impact group and company targets? etc.)
• Ability to recommend and action improvements, advocate for changes, actively seek and bring new knowledge to the broader team and then lead implementation
• Digital Marketing, Media, Advertising and / or analytical-related experience such as ad server, data management platform (DMP), demand side platform (DSP), digital tagging, lead verification, identity management and/or data analytics preferred
• BS or BA degree (e.g. Marketing, Business, Engineering) required, Masters a plus
• Strong knowledge and experience with Atlassian Suite preferred (JIRA, Confluence, etc.)
• Working knowledge of Salesforce.com/ FinancialForce, and project/program Management timeline & gantt chart tools strongly preferred
• Working knowledge of Microsoft Office Suite (Word, Excel, Powerpoint, etc)
• Some travel required, though likely no more than 10%
• PMI certifications a plus. This includes Project Management Professional (PMP) and/or PMI – Agile Certified Practitioner (PMI-ACP)

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY
Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.
EOE of Minorities/Females/Vets/Disability
Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.