Project Manager at Hyperscience

| Greater NYC Area
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Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 250 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

The Hyperscience Project Manager is responsible for leading remote, cross-functional teams on projects and other business initiatives in partnership with customer stakeholders in the implementation of Hyperscience products and services. The role offers the opportunity to have a positive impact on our customer community and the world as we provide automation solutions to a broad array of geographically and market diverse industries.

In addition to project management, you will help develop and evolve our project management and implementation methodologies, executing change management within a global organization. You will need to easily communicate complex ideas to a variety of levels of sponsors, stakeholders, and end users. Influence and negotiation skills are critical, and you will need to drive projects forward with little direct supervision.

Responsibilities

  • Be responsible for the management of the entire lifecycle of product implementation from requirements gathering through project launch phases and high quality turn over to Customer Success and Technical Support. These projects will periodically include small software development lifecycles (SDLC) for scripting and integrations, leveraging templates, standards and Best Practices.
  • Ensure that the translation of client business and functional requirements and delivery of solution is performed according to standards and in compliance with contractual obligation.
  • Facilitate effective communication between constituents by maintaining direct and routine dialogue aimed at addressing roadblocks and ensure clarity by all parties.
  • Demonstrate an effective execution of conventional project controls (i.e. project initiation, project planning, execution, resource management, risk and issue management, change management, etc.)
  • Maintain up-to-date knowledge on industry technology, standards and trends, best practices, and have a thorough knowledge of Hyperscience’s products and services.
  • Interface with cross-functional teams within Hyperscience to ensure that these products are implemented at the highest possible level of quality. 
  • Manage multiple projects at one time
  • Will demonstrate: Implementation credibility to a prospect or client, Impact and influence to work around a problem, Accountability, Good judgment, Promotion of Hyperscience Project Management Methodologies, Tools and Templates, An ability to be assertive. Manage conflict, Leadership, Meeting facilitation, Multitasking, & Teamwork
  • Provide management and client-facing status reports on client projects and issues.
  • Adhere to company standards regarding project management practices and use of tools
  • Perform other duties as assigned by Management.

Knowledge and Experience required

  • 5+ years of progressive consulting experience in a Professional Services organization as a project manager successfully implementing enterprise packaged software to Global 2000 companies with expert knowledge of implementation methodologies
  • Experience leading technical projects from start to finish on-time and on-budget.
  • Have effectively consulted with client project teams to develop detailed work breakdown structures, estimate resource requirements, structure client project teams and perform risk assessments
  • Excellent communication skills to all levels of management and clients – written and verbal
  • Proven ability to successfully manage a project budget and timeline
  • A general understanding of the technologies and architectures used for deploying web-based SaaS and/or on-premise enterprise applications
  • Ability to apply risk management strategies appropriately
  • Bachelor’s Degree in technical or business field or equivalent amount of experience and education; Master’s preferred
  • Knowledge and experience with business automation solutions is considered a plus.
  • Desired candidate is someone who thrives in a team-oriented, results-driven, and customer-focused environment, welcomes challenges, embraces change, is creative, can learn fast, and works well under pressure and with deadlines.
  • Proven ability to work on concurrent assignments with frequent interruptions and be able to meet strict deadlines. Also must be able to work well under pressure and with a variety of constituencies.
  • Knowledge of G-Suite is required.

Benefits
- Top notch healthcare for you and your family
- 30 days of paid leave annually to help nurture work-life symbiosis
- A 100% 401(k) match for up to 6% of your annual salary
- Stock Options
- Wellness stipend
- Pre-tax transportation and commuter benefits
- 6-month parental leave (or double salary to pay for your partner's unpaid leave)
- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
- A dependent care stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
- Daily catered lunch, snacks, and drinks
- Budget to attend conferences, train, and further your education
- $1,000 one-time-use WFH stipend and $75 monthly WFH stipend
- Relocation assistance

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Our New York City office is located on the 45th Floor of One World Trade. Incredible views, open floor plan, and minutes from the Subway & PATH.

An Insider's view of Hyperscience

What are some social events your company does?

Outside of company-sponsored lunch daily, we do birthday & anniversary celebrations, dessert breaks, and company outings. It’s pretty common to get together for drinks after work or go to karaoke as a team. When our team from Sofia visits, we like to do something social outside the office, whether it’s lunchtime basketball game or rooftop drinks.

John Lee

Talent Acquisition Lead

What projects are you most excited about?

We’re working on building a Machine Learning model that allows our customers to process more types of documents, which will help significantly with their workflow. I’m excited to visit customer on-sites to see how different customers use our product. We’re here to make people’s lives easier so understanding specific use cases is always valuable.

Sarah

Product Designer

What are some things you learned at the company?

I’ve been at Hyperscience for more than a couple of years now and seen it grow 4x(!) in that time. The two most important things I've learnt in my time at Hyperscience have been learning when to ask for help and bias for action -- most actions can be reversed; the only way to never break anything is to never actually do anything.

Akhil

Director of Machine Learning

How do your team's ideas influence the company's direction?

We operate a growth mentality across all aspects of our business. Every team member is expected to go radically beyond normal expectations. This requires bold ideas coming from everyone. Once we choose a path to follow, we will all get behind it, irrespective of whose idea it was.

Charlie

Chief Operating Officer

What makes someone successful on your team?

A successful member of our team is someone who shows up and gives 110% every day, is not afraid to ask for help and uses constructive criticism to better themselves. We represent the entire organization with new clients, and we’re excited to be the first touchpoint that works to understand their pain points and articulate our mission and value.

Lawrence

Account Manager

What are Hyperscience Perks + Benefits

Hyperscience Benefits Overview

Although benefits vary according to the specific locations (including factors such as national health systems and parental leave requirements), employees generally enjoy benefits such as 100% covered healthcare for employees and their dependents, 100% 401(k) match for up to 6% of annual salary, six months of paid parental leave or double salary to pay for partner’s unpaid leave, a child care stipend of up to $3,000 per month per child under the age of 21 for a maximum of $6,000 per month total), elder care reimbursement for eligible dependents of eligible employees up to a maximum amount of $72,000/year, 30 days of paid leave annually, and relocation and immigration support.

Offering these benefits gives talented employees an incentive to work for us. It also benefits our employees by significantly improving parts of their lives including healthcare, dependent care and retirement savings.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hyperscience offers 100% healthcare for you, your family and dependents.
Life Insurance
Wellness Programs
Team workouts
Our Culture Committee hosts virtual yoga & meditation classes each week!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Hyperscience provides employees with a 401(k) matching plan managed by Betterment. We match 100% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Hyperscience offers a child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total.
Generous Parental Leave
6 month parental leave (or double salary to pay for your partner's unpaid leave).
Flexible Work Schedule
Hyperscience provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Hyperscience employees are working remotely for the foreseeable future. We're excited to launch our revised remote employee experience in 2021.
Family Medical Leave
We offer unlimited medical/sick and bereavement leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Hyperscience employees receive 30 days per year of paid time off annually (not including holidays and sick days).
Paid Holidays
Paid Sick Days
Employees receive unlimited paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Hyperscience hosts monthly virtual outings, sponsored by our Culture Committee!
Stocked Kitchen
Happy Hours
Happy hours are hosted monthly - all virtually!
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Annual individual budget for training.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1500 annually for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications
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