Flatiron Health
New York, NY

Quality Reporting Associate

| Greater NYC Area

 

Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic health record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management. Our goal is to help cancer centers leverage real-world oncology data at a scale and clinical depth never before seen, to advance cancer care and accelerate research.

Product Operations plays a critical role in the deployment of new products and features to our Provider customers. Our team’s mission is to build and scale thoughtful, customer-centric operations that result in the adoption and satisfaction of our products across the network. This role will be responsible for optimizing product functionality related to regulatory and quality reporting programs for our Electronic Health Record (EHR) customers in close collaboration with Product, Product Marketing and Customer Success teams. This includes building and gaining cross-functional buy-in on rollout strategies and timelines, as well as managing the day-to-day execution of the project(s).

Strong candidates will have a collaborative spirit, excel in stakeholder management and have experience leading complex, cross-functional projects. Candidates will be able and excited to lead projects which require flexing between high-level strategy and tactical, in the weeds execution. Candidates will have strong product instincts and exceptional project management and communication skills. Candidates with a background in quality reporting programs based on regulatory requirements from the Centers for Medicare & Medicaid Services (CMS) are preferred.

Responsibilities

  • Become an expert in CMS’s Merit-based Incentive Payment System (MIPS) and Oncology Care Model (OCM) programs
  • Engage with practices directly as a Flatiron thought leader for CMS regulatory programs and quality reporting, and be the internal voice of our customers as it pertains to their quality payment program needs
  • Collect and synthesize market inputs, including changes in the regulatory environment and customer feedback, into actionable themes and prioritizable work
  • Partner closely with Product and Engineering to inform development of product features related to practice regulatory program success, and perform gap-analyses as needed to determine where new investments are merited
  • Develop and lead product rollout plans and timelines, utilizing and iterating on established processes to continue developing the gold standard for rollouts
  • Become an expert on Provider products and workflows, particularly as it relates to practices’ success in MIPS and OCM
  • Contribute to front-end testing and troubleshooting, helping maximize engineering capacity when possible
  • Work closely with Training & Curriculum, Integrated Quality Management, and Product Marketing to develop scaled internal and external training resources (user guides, in-app education, webinars, etc.)
  • Identify strategic opportunities for collaboration and shared process across other initiative teams

Requirements

  • Experience: 2+ years of experience in healthcare, consulting, operations or project management at a fast-paced software environment. Direct experience with CMS regulations is preferred but not required.
  • Collaboration: comfortable with stakeholder management, pressure-testing assumptions and leading teams through challenging decisions to arrive at the best outcome.
  • Communication exceptional project management and communication skills (written and verbal).
  • Ambiguity: can flex seamlessly between high-level strategy (build the playbook) and in the weeds detail (willing to sit on the floor) as this initiative and the operations around it grow and evolve.
  • Collaborative: has a “get things done” attitude and is scrappy when we need all hands on deck.
  • Product: strong product instincts with a desire to understand our products and customers deeply.


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Where we are

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Jobs at Flatiron Health
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Greater NYC Area
1 week ago
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Greater NYC Area
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Abstraction Specialist

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Greater NYC Area
2 weeks ago
Abstracting clinical data from patient charts using Flatiron’s proprietary system. Triaging and responding to abstractor questions. Performing patient-level quality assurance on dataset deliverables. Helping with feasibility and initial testing of novel data points or new abstraction approaches. Assisting with testing of new Patient Manger tools or features. Meeting task and/or review panel targets as determined in consultation with team leaders and management. Obtaining and maintaining credentials to abstract on a number of modules, as determined by management. Participating in regular team teleconferences and other meetings as required. Maintaining a high level of performance, as measured by both efficiency and quality scores. Working a minimum of 32 hours/week and submitting a weekly timesheet. Traveling to New York City for in-person meetings at least 1-2 times per year.

Senior/Lead Clinical Terminologist

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Greater NYC Area
2 weeks ago
Track and ensure Harmonization Team’s Service Level Agreements are being met. Collaborate with technical and clinical cross-functional product teams. Cross-train and mentor new contract harmonization team resources Address new/existing harmonization requests from downstream stakeholders Evaluate / scope initial harmonization efforts and future resourcing needs Update and refine Harmonization Team documentation and Playbook to reflect current SOPs Triage and resolve mapping related issues due to problems with data transmission/translation. Document issues, resolutions, and identify opportunities for data quality improvement. Manage process to investigating impact of adding new clinical data and completing requests. Maintain documentation and education material to communicate to internal consumers of harmonized data with the right level of detail.

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Greater NYC Area
2 weeks ago
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2 weeks ago
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Security GRC Analyst

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Greater NYC Area
2 weeks ago
Our security team embodies a collaborative, efficient, and flexible working environment. Each role is not limited to the responsibilities outlined; we collaborate and draw on shared team experiences whenever possible in order to strengthen our security posture across the board. Although we are a hyper growth company, we still operate with a small team mindset and work in cross functional capacities. The Security team and the entire organization

Product Operations Associate

Flatiron Health
Greater NYC Area
2 weeks ago
Product Operations plays a critical role in the deployment of new products and features to our Provider customers. Our team’s mission is to build and scale thoughtful, customer-centric operations that result in the adoption and satisfaction of our products across the network. This role will be responsible for leading the rollout of new features for our Electronic Health Record (EHR) software in close collaboration with Product, Product Marketing and Customer Success teams. This includes building and gaining cross-functional buy-in on rollout strategies and timelines, as well as managing the day-to-day execution of the project(s).

Manager / Senior Manager, Academic Partnerships

Flatiron Health
Greater NYC Area
2 weeks ago
Our Academic Partnerships team is looking for an experienced and motivated team member to drive Flatiron’s efforts to deepen collaboration with our academic medical center partners. The Academics team is a critical area of focus for Flatiron, and we are looking for someone who will drive engagement with our partnership network, consisting of NCI-designated comprehensive cancer centers, across our Research and Quality Improvement product offerings

Clinical Abstraction Manager (RN, NP or CTR)

Flatiron Health
Greater NYC Area
2 weeks ago
At Flatiron we are building a disruptive software platform dedicated to oncology that connects cancer centers across the country on a common infrastructure. Our platform aggregates and transforms real-world data at a scale and clinical depth never seen before. The process is carried out by Abstractors - nurses and tumor registrars who extract complex clinical insights from EMRs. The Clinical Abstraction Manager will manage a subset of the remote

Revenue Accountant

Flatiron Health
Greater NYC Area
2 weeks ago
The Finance team is responsible for preparing accurate financial statements in accordance with US GAAP and working with cross functional teams to manage financial risks and make our goals achievable. We work in a fast-paced environment with significant volume of customer transactions. In order to scale with the growth of the company, we are constantly building new processes and improving existing ones. As a member of this team, this role will be working closely with the Revenue Team and will be responsible for maintaining all billing and collections related activities for our SaaS line of business and determining what Revenue impact it may have.

EMR Integration Engineer (Technical)

Flatiron Health
Greater NYC Area
2 weeks ago
The Interface Engineers are the primary technical touchpoint for our cancer center partners who use our EMR. They work with customers to prototype dashboards, gather feedback and work with the broader Product Engineering team to identify and solve critical customer challenges.

Manager, Site Reliability Engineering

Flatiron Health
Greater NYC Area
2 weeks ago
The TechOps organization strives to accelerate Flatiron’s mission to improve cancer care and learn from patient experiences by ensuring that our technical infrastructure and staff maintain the highest levels of reliability, performance, and agility. Our SRE teams are a key part of this mission as they simplify the usage of our cloud infrastructure and provide best practice guidance on reliability to our engineering teams. As the manager for one of our SRE teams you will have a key role in scaling the backbone of our technology infrastructure and empowering our development teams to use it seamlessly.

Partner Solutions Associate/Manager, Life Sciences

Flatiron Health
Greater NYC Area
2 weeks ago
The Partner Solutions (PS), Life Sciences team is focused on maximizing the value Flatiron partners derive from our real world evidence products by: 1) Developing infrastructure to scale FH’s approach to analytic method dissemination 2) Driving adoption of priority methods and product features 3) Making the customer voice more actionable to enable evidence based decision making PS spearheads curriculum deployment in person and online (e.g.

Director/Senior Product Manager, Real World Evidence

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you'll work with the Real World Evidence engineering, research oncology, and biostatistics teams, among others. Reporting to the VP of Product and Operations for RWE, you'll develop roadmaps, strategies, and implementation plans for some of our most cutting-edge scientific work with real-world patient data.

Senior Application Security Engineer

Flatiron Health
Greater NYC Area
2 weeks ago
Overview Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.

Research Oncologist

Flatiron Health
Greater NYC Area
2 weeks ago
The Research Oncology team provides thought leadership and day-to-day research planning and interpretation for the Research Organization. This includes input into how data sets are developed and used, as well as thinking about scientific problem sets and their interpretation.

Manager, Strategic Finance

Flatiron Health
Greater NYC Area
2 weeks ago
The Strategic Finance team is accountable for identifying, analyzing and reporting on metrics that truthfully reflect business performance; driving a rigorous budgeting and forecasting process; and advising senior management on the financial implications of strategic and operational activities. As a member of this team, you would be responsible for Flatiron’s operating and financial planning, budgeting and variance analysis; providing key data

Product Marketing & Strategy Manager, Provider

Flatiron Health
Greater NYC Area
2 weeks ago
The role of the Product Marketing & Strategic Planning team is to partner with functional teams at Flatiron to ensure a cohesive and winning go-to-market strategy, on all sides of the provider-facing organization. As a the Product Marketing Associate for OncoEMR on this team, your top responsibility is to ensure commercial success of our oncology-specific EHR.

Software Engineering Manager

Flatiron Health
Greater NYC Area
2 weeks ago
Are you energized by leading world-class software engineers while remaining hands-on with coding and technical architecture? As an Engineering Manager, you will lead a software engineering team in building products while maintaining a high quality bar with scalable and reusable technology. You will be mentoring, coaching and inspiring software engineers on the team to take on new technical challenges and grow their careers. You will lead the team in looking at problems in new ways and inventing simple solutions to complex problems.

Real World Evidence Operations

Flatiron Health
Greater NYC Area
2 weeks ago
Flatiron Health's Research organization was started in 2014 with the goal of serving cancer patients by accelerating research. We believe that existing clinical research paradigms are ill-equipped to answer the research questions that face drug developers, academic researchers, and regulators in the oncology space today. By focusing on technology solutions that can be deployed widely across the Flatiron network of providers, Flatiron has the opportunity to generate insights that were previously impossible.

Technical Support Engineer, Provider Software

Flatiron Health
Greater NYC Area
2 weeks ago
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Manager, Office Operations

Flatiron Health
Greater NYC Area
3 weeks ago
Team Management - Managing a team of 4 full time employees + 4 contractors, responsible for direct report’s success and development. Improving and streamlining processes that will allow the team to scale with growth. Managing Office Ops Vendors - Overseeing vendor budget and owning the vendor procurement & insurance processes. Manage floor planning & seating charts across 5 floors, 550+ employees. Budget management - Managing Office Operations budget, expense reports, and invoice approval process. Physical Security, EAP, Safety - Owning Visitor Management process, coordinating with security vendor & managing onsite staff, managing badge ID process & system, building out company wide policies around security and emergency action planning.

Operational Excellence Associate, Provider

Flatiron Health
Greater NYC Area
3 weeks ago
The Operational Excellence team drives value through process improvement & change management for cross-team strategic initiatives & within day-to-day operations. This role is responsible for forward progress on the Operational Excellence roadmap and inasmuch responsible for aligning, empowering and equipping appropriate teams with resources needed to multiply Flatiron's value to providers and their patients. This Operational Excellence Associate

Technical Support Engineer, Abstraction Technologies

Flatiron Health
Greater NYC Area
3 weeks ago
As a Technical Support Engineer, you will serve as the primary point of contact for our users as they utilize our platform to curate cancer data. This role is highly collaborative and focuses on ensuring our application is successfully empowering our users to work effectively. A Technical Support Engineer is self-motivated, can read and write code, and can handle a fast-paced environment while demonstrating excellent user empathy.

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

Flatiron Health
Greater NYC Area
3 weeks ago
This role will support peer to peer interaction with life science partners’ regulatory teams. While this position will not directly handle submissions (i.e., Flatiron is not the the sponsor), successful candidates will leverage their deep regulatory affairs expertise to assist Flatiron Health and our partners navigate the regulatory submission life-cycle from discovery (e.g. using RWE to define drugs targets) to post-marketing activities (e.g. using RWE for new indications).

Director, RWE and Market Access

Flatiron Health
Greater NYC Area
3 weeks ago
The Director, HTA Program Development, will ultimately be responsible for Flatiron’s HTA engagement strategy and building relationships with HTA bodies, working closely with Flatiron’s Regulatory Policy team. This role is highly cross-functional and can expect to work closely with multiple Flatiron teams. This job requires a strong understanding and background in ex US (specifically, European) Market Access and Health Technology Assessments, ideally in Oncology. The person would need to demonstrate exceptional interpersonal, stakeholder management and relationship building skills. We are looking for an individual who is excited to work in a fast-paced environment, is motivated by solving complex problems and is willing to roll up their sleeves to get the job done.

Senior Manager, Business Development

Flatiron Health
Greater NYC Area
3 weeks ago
The Business Development team is responsible for identifying and driving key business opportunities at Flatiron in three areas: (1) strategic partnerships (2) M&A and (3) new market development. We are looking for people who will not only develop new strategies to accelerate Flatiron’s growth, but will also drive their execution to deliver results. Some examples of our work include bringing new products to market with a partner (e.g., developing

Principal, Life Sciences Partnerships

Flatiron Health
Greater NYC Area
3 weeks ago
Lead strategic engagement to develop long term, enterprise-wide partnerships with our biopharma partners, as well as other strategic collaborators (e.g., government / regulatory, advocacy groups). Become a subject matter expert on Flatiron’s offerings and reliably represent our capabilities to advance the research priorities of our biopharma research collaborators. Ensure effective day to day engagement with our biopharma research collaborators (e.g., HEOR, Bioinformatics, Medical Affairs), including on-site representation at client meetings (anticipated travel: Serve as the primary point of contact for biopharma research collaborators, interfacing to align Flatiron's offerings with client needs and selling new products and services to meet those needs. Lead development of new business proposals -- directly contributing to Flatiron revenues across the Research business. Collaborate with Flatiron’s cross-functional research team to ensure Flatiron delivers high quality work to our biopharma partners that exceeds client expectations. Act as the voice of the customer and collaborate across internal functional groups (product, research oncology, quantitative science, engineering, business development, legal and finance team members) to identify opportunities to enhance existing products, identify new potential product offerings and influence go-to-market strategy. Identify client-driven opportunities to enhance existing products, and identify potential new product offerings. Closely partner with the broader Life Sciences Partnerships team to execute against Flatiron’s sales strategy to drive explosive growth for the Flatiron Research business. Contribute to strategic initiatives, such as identifying and pursuing new growth opportunities for Flatiron and championing new processes to optimize Flatiron Research.

Quantitative Scientist, Learning Healthcare Platforms

Flatiron Health
Greater NYC Area
3 weeks ago
We are looking for a team member who is excited to make an immediate impact in a critical space. This position requires outstanding problem-solving, analytical and communication skills; experience with multitasking and prioritizing; and the tenacity to execute against deliverables in a timely, high-quality fashion. You will collaborate with a team of oncologists, product managers, software engineers and other quantitative scientists to develop methods, tools and processes to assess, monitor and improve the quality of our data products.

Site Reliability Engineer

Flatiron Health
Greater NYC Area
3 weeks ago
  Are you interested in building scalable, reliable, and secure cloud infrastructure? As a Senior DevOps Engineer, you will: