R&D Program Manager
Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience, and for guys who know they shouldn’t have to overpay for a great shave. We are able to deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razors blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process.
Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.
About the Team
The Global R&D team at Harry’s works cross-functionally to develop innovative and performance- driven products in the men’s grooming market. The team is focused on advancing the Harry’s brand globally.
About the Role
As a Program Manager on the R&D team, you will be responsible for owning the strategy and development for packaging products driven by our commercial roadmap (channel growth, geographic growth, brand moments, and new technology commercialization). You’ll champion our new product introduction (NPI) process by being a close, trusted partner for our XF teams to scope launch plans and navigate development challenges. You will work with a global supplier network to drive new products from concept to customer ready. The role will be based at our headquarters in New York, with domestic and international travel to be expected (~25%).
Role & Responsibilities
Lead New Product Launches:
- Champion global NPI (new product introduction) process to successfully scope, develop, and launch new products for the Harry’s brand; largely focused on packaging development to support commercial opportunities
- This role requires both end-to-end ownership and cross-functional team management. You’ll lead a cross-functional team comprised of retail, marketing, supply chain, distribution, logistics, production, quality, finance and business development teams to plan and execute new product and packaging launches.
- Regularly lead communication of key updates to senior management and provide ongoing program leadership to cross-functional teams
- Work directly with suppliers to design, prototype, and develop innovative new packaging products, and travel to manufacturing locations to lead development and give on-site approvals, as needed
- Perform in a fast-paced environment while continuing to be detail-focused/energized
Own R&D Systems
- Develop scalable systems and processes to support R&D team and Harry’s global expansion
Develop Category Expertise
- Develop deep technical knowledge on the men’s grooming category
About You
- A Bachelor’s degree and 2-3 years in an analytical, dynamic role such as investment banking, rotational/management training program, startup or CPG company
- Experienced at managing multiple work streams in a fast-paced and challenging environment with the ability to shift priorities to meet rapidly evolving business needs
- Strong communication - Ability to communicate well with various cross functional groups as well
- Proactive self-starter - Ability to exercise independent judgment and discretion and operate with limited oversight
- Solution oriented - Ability to identify, escalate, and mitigate project risk appropriately; a “no task too small” mentality
- Roll with the punches - Resilient despite lack of resources and shifting priorities, ability to flex and pivot with the flow
- Desire to dive deep into details of manufacturing processes, develop and drive program management processes, and roll up your sleeves to bring amazing products to life online and on-shelf
- A positive attitude and sense of humor
- No experience in or understanding of manufacturing required (but a strong desire to learn is required)
- Chinese or German proficiency is a plus (not required)
Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.
The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.
Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.