Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!

What You'll Be Doing

• Interfacing with Zipari internal teams across all functions to engage in release management activities to ensure high quality, predictable releases for both product development and client configuration lifecycles.
• Conducting Release Readiness reviews, Milestones reviews and Release Go/No-Go reviews. 
• Leading and coordinating release and deployment activities, including execution of deployment plans and checklists to ensure release, deploy and configuration activities are managed.
• Participating in cross-function Change Governance Board(CGB) meetings to align release scope, status, interdependencies and/or roadblocks Release Planning.
• Maintaining and publishing an organizational release calendar.
• Understanding release pipeline and potential environment dependencies.
• Managing risks and resolving issues that affect release scope, schedule and quality.
• Producing deployment playbooks and implementation plans.
• Evaluating release risk and developing mitigation strategy with partner teams.
• Overseeing governance of deployments in lower environments .
• Partnering with DevOps resources to identify and implement automation opportunities in the deploy process.
• Posting release evaluation and operational improvement identification.
• Weekly release reporting and release note coordination with Product and Core Engineering groups.
• Maintaining a release repository and manage key information such as build and release procedures, dependencies, and notification lists.

• Maintaining and reporting release metrics.
• Providing on-call support during the production release process.
• Providing occasional after-hours support to troubleshoot issues or execute deployment of code to production or between various environments.
• Continually working towards making improvements in the release process.

Requirements

• Bachelor's Degree in engineering, Computer Engineering, Computer Science or related field
• 5+ years of experience in release management for a Software as a Service (SaaS) product organization, with a minimum of 7 years experience in release management
• Understanding of ITIL framework or other release frameworks and processes 
• Experience working with releases that include web and mobile applications, API integrations, identity provider integrations and cloud environments 
• Familiarity with configuration management processes and tools, service discovery and dependency management platforms such as Consul or Vault, and CI/CD and build platforms such as GitLab and Jenkins
• Agile SDLC methodology knowledge for SaaS product development
• Ability to lead technical projects 
• Experience with release management tools and modern communication mechanisms
• Ability to develop necessary documentation for external support organizations
• Ability to diagnose and troubleshoot problems in a methodical fashion
• Must have excellent organizational and communications skills

Benefits

• Competitive salary
• Excellent health, dental and vision benefits
• Generous vacation and leave policies
• Flexible working hours
• Support for remote work during COVID-19
• Maternity and paternity leave
• Advanced certification and training opportunities
• Roundout - weekly get-togethers hosted by our Founder/CEO
• Casual dress

Zipari is committed to a diverse workplace and equal opportunity. We understand that the products we build and the work that we do is better and greater when it is inclusive of varied experiences, skills, and perspectives. We encourage everyone whose experience is close to what we are looking for to apply and allow our team to get to know you.