Salesforce Business Operations Project Manager
Salesforce Business Operation Project Manager
As the Salesforce Business Processes Project Manager, you will be working on transformation initiatives with a strong focus on Salesforce CRM. Reporting to the Business Applications Manager, you will play a key role in defining, configuring SFDC and assisting with IS strategy to support our company’s challenges. Work in an environment where people, collaboration, and ideas are valued. As Salesforce Project Manager, you will establish and maintain relationships with business process owners in order to effectively deliver technology solutions as part of a team. You will be working in a global environment, where you are in close contact with stakeholders at all levels of the organization, giving you the opportunity to build a strong network across functions and further develop your personal and professional skills.
We are looking for a team player that will join a dynamic exciting company with an opportunity to make an impact.
Follow a defined, agreed-upon project management methodology
Lead planning and/or implementation of Salesforce projects. Participate in the architecture, design, configuration, testing, implementation, and/or support phases.
Work closely with architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality.
Configure the Salesforce system to meet business needs by understanding business processes, interpreting change requests and implementing changes.
Communicate effectively with internal clients regarding the Salesforce project, technology, and functionality.
Develop and maintain written business requirements documents and technical design specification documents.
Ability to influence Senior Leadership in a highly matrixed environment, evaluates and recommends new technical directions and approaches to senior management.
Development and implementation of tools to support disciplines such as Pipeline Management, Sales Execution, Account Planning, Service Cloud, etc.
Support a complex Salesforce solution for a company in scale.
Bachelor’s degree in Information Technology or Business - preferred.
5+ years of IS experience, working in complex environments.
4+ years implementing and supporting Salesforce CRM & customer-facing solutions.
Salesforce.com Sales Cloud and Service Cloud Administration experience
Salesforce Certifications Preferred: Administrator, Advanced Administrator, Platform developers
Technical / software development experience - advantage
Experience with Visualforce, JAVA, HTML, APEX preferred - Advantage.
Other Salesforce Certifications a Plus: Systems integration, Platform App Builder, Integration Architecture Designer, Platform Developer 2 - Advantage.
Experience integrating Salesforce with ERP type systems - a plus (Netsuite preferred)
Project Management Professional (PMP) certification (preferred).
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