Senior Manager, Events
At White Ops, we’re all hackers. This doesn’t mean you have to hold a key to the internet (although one of our founders does!), but it does require approaching problems in unconventional ways. We are attacking criminal botnets through the ad fraud that finances their operations. Our proprietary technology detects and prevents sophisticated online fraud. By reducing the incentives for crime, we are making the internet a better place. Our mighty team of humans have several things in common:
We are hackers.
We create tau for ourselves and each other.
We think big and move fast.
We practice humility.
We “pwn it”.
What we do:
We keep the internet safe by fighting organized cybercrime. Our products accurately detect and prevent even the most sophisticated bots and our customers include some of the web's largest and most forward-thinking companies.
Our team of engineers is friendly, curious, driven, and highly collaborative. We support one another and regularly hold code reviews to facilitate learning and reduce friction during our 2-week releases. We strive for clean and readable code. Our engineers also work closely with other teams in the company, including creative, product, and customer support.
The Marketing team at White Ops is responsible for telling and amplifying our company story, positioning us as the global leader in bot mitigation. As a part of this team, you’ll work across the organization to gather stories and drive initiatives to promote our industry expertise, drive actionable demand generation and build a substantial pipeline for sales.
What you'll do:
- Passionately and independently manage on-site and offsite events, allocating resources to effectively manage all aspects of event production, inclusive of planning, budgeting, execution and post-event reconciliation. Events include significant industry events, custom client events, VIP dinners as well as internal offsites and corporate retreats.
- Collaborate with marketing team and internal business units to craft and execute event strategies.
- Plan and manage site inspections, develop and maintain program timelines, manage program budget and plan all program logistics acting as show producer.
- Creatively design each event environment to achieve brand goals and purposes that align with company vision and key objectives.
- Manage and implement complex logistical elements of program including sourcing, meeting space design, attendee management, travel, transportation, technology platforms, F&B, AV, scenic and set design, entertainment, security and shipping/receiving.
- Manage vendors, freelance contractors and venues including hotels, DMC’s, event production companies, technical producers and all third-party suppliers from procurement to completion.
- Develop, maintain, and reconcile budgets; Negotiate vendor agreements to maximize company savings aligned with department goals.
- Effectively manage event staff and volunteers, including conducting of training sessions to fully engage support teams.
- Travel onsite to programs to ensure continuity and exceptional business partner service.
- Manage reconciliation of final bill and post-program deliverables and coordinate post-con reporting including event analysis, reports of spending, attendance feedback, and other ROI metrics for company records.
- Maintain a strong network in the meetings industry, able to obtain benchmarking for strategic initiatives, and to stay on top of cutting-edge trends and best practices.
- Create initiatives to evolve department based on changing business needs and feedback from business partners, team members and vendors.
- Track department metrics, i.e. event volume, cost savings, and key milestones for quarterly reporting. Work with broader team to assign event projects to team based on skill sets and development opportunities; hire and manage contractors/interns as needed to support business needs.
- Own follow up, collection of leads and ensure proper transition for sales follow up.
The perfect Human for the job:
- Bachelor’s degree or equivalent experience in event management, hospitality, marketing, or related fields
- 5+ years of experience in event and project management (familiarity with ad tech or cybersecurity a plus)
- Subject matter expert in all aspects of event management including venue sourcing, budgeting, food & beverage, meeting space, AV/production, registration, transportation, event technology, logistics
- Able to multi-task and prioritize workload, manage multiple projects at once
- Tech-savvy; with knowledge of MS Office; competency with event technology providers preferred (ex. Splash, Social Tables)
- Skilled in event marketing, sourcing, planning, executing, and evaluating programs with precise detail in a deadline-driven environment
- Experience managing large, complex Ss from inception to final reconciliation with strong negotiation skills
- Strategic thinker and solutions-orientated consultant in all program related matters with the ability to see the bigger vision and align daily activities in accordance with the company vision
- Able to create and promote new and innovative event ideas and design to deliver unique user experiences
- Resourceful within the event management / production industry
- Excellent verbal and written communication skills, ability to manage client and vendor relationships
- Flexible & resourceful; Remains calm under pressure with expert decision quality
- Comfortable presenting to and supporting C-Suite executives consistently
- Positive attitude and team player with willingness to roll up sleeves when necessary
- Values having fun while producing top results with a highly functioning team
- Able to work from New York office and travel up to 30% for conferences, site inspections, industry events
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
About White Ops:
Our mission is to protect the internet by verifying the humanity of every online transaction. Founded in 2012 in a Brooklyn sci-fi bookstore, we now serve trillions of monthly decisions for some of the web’s largest platforms. Our technology protects digital advertisers, publishers, ad tech, and enterprise businesses globally by detecting and blocking bots. It’s an ongoing war that we happily fight every day.
Life at White Ops:
Our HQ office is centrally located in NYC. We had approximately 100% headcount growth in the past year and we are growing the company deliberately, with a keen eye towards maintaining a culture that values diversity, lifestyle, and career growth. We are doing meaningful work and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London.
We have many world class customers who use our platform • We're focused and propelled by a substantive mission • We're building a very sophisticated product that fights a real threat to humanity • We're committed to building a product companies need • We have created an environment that optimizes your skills and brings out your best work •