Senior Manager, Study Services at TrialSpark

| Greater NYC Area
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The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse.

TrialSpark is a technology company that brings new medical treatments to patients faster. We’re reimagining the clinical trial by introducing a new model, using technology to streamline every aspect of the trial. To fulfill our mission, we partner with pharma, biotech, and digital health companies to run studies faster and more efficiently.

Job Description

The Senior Manager, Study Services will lead the development of TrialSpark’s full study offering, positioning us as a modern alternative to a CRO. We are looking for an experienced leader who can own a strategy for running full studies, drive build-out our capabilities, and manage the execution of our portfolio of POC, Phase II, and real-world studies.

  • Using industry knowledge, experience, and first-principles thinking to refine our strategy for delivering key study services, including site management, monitoring, biostatistics, data management, and more.
  • Partner with cross-functional teams from Ops, Engineering, QA, and more to develop capabilities.
  • Lead execution of initial portfolio of POC, Phase II, and real-world studies, including oversight of critical activities, management of vendors, and coordination with cross-functional teams within TrialSpark.
  • Represent TrialSpark to study sponsors, including driving reporting and updates.
  • Partner with Sales, Marketing, and other teams to define how we go to market, and support new business pitches.
  • Lend industry expertise across TrialSpark, helping us plot our route toward making clinical trials faster, more efficient, and higher quality.
Qualifications and Experience
  • 5-10+ years in the clinical research space, as a leader at a sponsor, CRO, large clinical research site, or related organization. Hands-on experience as a Clinical Trial Manager or similar role a strong plus.
  • Strong working knowledge of all major services involved in delivering a clinical trial, from IND to TLF.
  • Critical thinker with ability to step back and rethink legacy assumptions in clinical research space; should be able to point to what’s wrong, and how you would do it differently if starting from scratch.
  • Proven ability to manage complex projects and work with teams to deliver value.
  • Solid written and oral communication skills; can synthesize complex concepts and deliver messages clearly.
  • Baseline competency with data analysis: should have intermediate+ ability with Excel, and ability to think in terms of metrics and KPIs.
  • Located in the New York metro area or willing to relocate.

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases


Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang


What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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