ActionIQ

Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.

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Senior Partner Enablement Program Manager

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About the Role:

As a Sr. Partner Enablement Program Manager, you will be the backbone of ActionIQ learning programs and contribute to accelerate knowledge sharing across all our partner ecosystems. In this role, you will work cross-functionally with Partners & Alliances, Product Management, Product Marketing and Services to develop and launch effective programs.

The ideal candidate is collaborative, communicative and has previous experience coordinating and delivering enablement programs from ideation to execution. You will help improve existing enablement programs, build additional ones, select and deploy an online platform to scale enablement.

About the Team: Product Marketing at ActionIQ plays a critical role in our efforts to educate the market on the value of our solution, foster deep customer relationships and generate new business opportunities. While reporting to Product Marketing, this role will be tightly connected to the Partner & Alliances team who is the primary audience of these enablement efforts. As a member of the team, you’ll join a fast-paced, results-driven group that is passionate about taking our company to the next level of growth.

One year from now you will have:

Developed subject-matter expertise and defined new enablement programs from learning objectives definition to execution
Worked cross-functionally with multiple teams and subject matter experts in the organization building a strong knowledge of our product and market
Deployed an online enablement platform to scale the execution of ActionIQ enablement programs
Charted your individual growth plan to continue growing your career at ActionIQ and share with the product, marketing and partner executives
Owned partner enablement strategy, being a key player to grow and scale ActionIQ
Found solutions to easily repurpose partner enablements to other parts of the organization, including ActionIQ employees

Responsibilities:

Program and project management: define, track and execute against a project plan for multiple enablement programs, including definition and execution of these programs
Curriculum: create courses to be part of identified learning paths
Content creation: facilitate cross-team collaboration, partnering with subject matter experts to develop effective and engaging content within each enablement course
Evaluation: Collect feedback and identify improvement opportunities of existing enablement programs
Certification: develop a certification solution to recognize expertise built from the programs
Self-service enablement: Lead the selection and deployment of a self-service enablement platform to scale our learning programs

Requirements

5-7 years professional experience, with at least 2 years in a similar role or in an enablement / training related function
Previous experience in marketing, advertising or data technology is a plus
Passion for sharing knowledge to diverse audiences from beginners to subject matter experts
Ability to take raw knowledge and structure it to create a great learning experience
Hands-on experience creating a range of enablement material, including presentation content and videos
Creativity, curiosity and the ability to learn and iterate while focusing on outcomes for both ActionIQ and the learners
Previous experience deploying or using an online enablement platform is a plus

Benefits

Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
Competitive compensation package, including significant equity component
Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
We are currently working remotely due to COVID-19, but we will be opening a beautiful new office right on Madison Square Park! All NYC-based employees will have the option to return to the office 3 days per week beginning after Labor Day on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
Check out our latest blog post here to learn how we designed our return to work plans.
Work from Home stipend to optimize your set up.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Danny Graham

Staff Engineer

FLEXIBLE TECH

Promoting Versatility in Tech and Talent

Staff Engineer Danny Graham enjoys flexibility in his tech stack. At work, he gets to play with systems like Scala, k8 and RabbitMQ, which can ramp up to meet workload needs and wind down after. “These tools let us do more with less in an elegant way,” he explained. The versatility of its tech stack reflects ActionIQ’s ethos of experiment-based innovation, where developers are encouraged to present demos, join lunch and learn sessions and participate in the bi-annual hackathon. For those with such entrepreneurial inclination, “Bring your sense of adventure and curiosity,” Graham said.

Experimentation and innovation are culturally ingrained.

Amanda Pogue

Data Scientist, Product Analytics

FLEXIBLE ROLES

Building The Bridge Between Data and Product

Data shapes business operations at ActionIQ, which makes Data Scientist Amanda Pogue’s embedded role unique on the product team. It’s part of the company’s goals of bringing product analytics to the forefront of product release, like the new customer-facing dashboard. “It gives me the opportunity to better enable the product and design teams to use data in their day-to-day,” she said. With her transition to product, Pogue gains better insight into the needs of the business and the product development process. It also presents an avenue to advocate for data projects in the product pipeline.

There is no shortage of interesting questions to investigate, and plenty of curious colleagues with whom to collaborate.

Tina Tyavlovsky

Senior QA Engineer

PIONEERING QA

Innovative Work Backed By High Quality Standards

As ActionIQ’s first embedded QA engineer, Tina Tyavlovskaya sought not only to replace the company’s third-party testing process but to shed the perception of QA as one that impedes progress. “QAs define quality standards across the engineering org and provide guidance on how to meet these standards,” she said. Moving QA in-house required a revamped strategy: a “priority-based test scope approach” with a mix of automated and commercial tools to meet team requirements and generate better coverage. There’s also the migration to Cypress, a more efficient tool for parallel testing and development.

QAs are not gatekeepers or bottlenecks in software development life cycles, but facilitators of constant integration and efficient testing processes.

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Hybrid work model

In-person all-hands meetings

Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.

In-person revenue kickoff

Flexible work schedule

Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.

Remote work program

For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working

Diversity

Documented equal pay policy

Hiring practices that promote diversity

Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Provided through Navia

Disability insurance

Dental insurance

Two plan options through Guardian.

Vision insurance

Provided through Guardian/VSP XPHealth vision discounts

Health insurance

Choice of four EPO & PPO plans through Anthem BCBS

Life insurance

Wellness programs

One Medical Membership, Gym Reimbursement through Anthem BCBS

Mental health benefits

Employee Assistance Program (EAP) Care Concierge Spring Health

Financial & Retirement

401(K)

Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)

Company equity

Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.

Charitable contribution matching

Employee donations of up to $500 per fiscal year will be matched.

Child Care & Parental Leave Benefits

Generous parental leave

All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.

Family medical leave

ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).

Vacation & Time Off Benefits

Generous PTO

We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.

Paid holidays

Company-wide vacation

Every year the company is closed from December 24th through the 1st of the year for a winter break.

Office Perks

Commuter benefits

Provided through Navia

Company-sponsored outings

Free snacks and drinks

Fully stocked kitchen at 11 Madison Ave.

Some meals provided

Family style and boxed style lunches provided Mon, Wed, Thurs.

Company-sponsored happy hours

Bi-monthly social hours following All Hands Meetings

Meditation space

Mother's room

Professional Development Benefits

Job training & conferences

ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.

Lunch and learns

We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)

Promote from within

Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

View full list of perks + benefits

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