Senior Program Manager, ERP at Peloton

| Greater NYC Area
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THE ROLE:

As a Senior Program Manager, you will be responsible for managing and advancing Peloton’s Enterprise Resource Planning (ERP) Systems Program. You will also drive planning, program/project execution, development, stakeholder and vendor management for our business teams.  Technologies and ERP implementations include integrations between key business systems such as NetSuite (or other ERP) with external systems and 3PL’s like E2Open, Shipwire, Boomi, XPO, JB HUNT etc. to support Peloton employees in the US and in our growing global locations.  You will also liaise with cross functional scrum teams in multiple business units to support shared initiatives.

The Senior Program Manager also exercises overall day-to-day control of Peloton’s ERP Program and coordination of its team resources, balancing the needs for program success with available resources and the skills and capabilities of the staff and consultants.  They are also responsible for making timely, effective decisions and interacting regularly across various departments and organizational levels - in order to negotiate solutions that foster strong team relationships and continued success of the program, while approaching needed decisions in a logical and thoughtful manner while weighing conflicting information.

You will apply your technical and organizational skills to correctly capture requirements, plan for dependencies, and make these teams more efficient.  You know how to apply ERP technology to solve business problems.  You are both a diplomat and an advocate and will be trusted to represent these teams to stakeholders and partners, internal and external.  You will help define goals, measure progress, manage dependencies, and mitigate risks.  The ideal candidate will be able to converse in technical language and possess knowledge of ERP infrastructure operations, systems integration, application development, supply chain logistics and operations, service delivery and support, and related services.  You are required to work with technical staff and manage technical projects, as well as administrate Smartsheet/Jira boards and workflow for the team. 

It will be your responsibility to be relentless in getting things done with a positive attitude.  As the Senior Program Manager, you will help our teams maintain organization while continuing to improve on process and communication.  The right candidate will feel comfortable wearing multiple hats while being a mentor in a fast paced and high growth environment.

PRIMARY RESPONSIBILITIES:

  • Devising or modifying procedures to solve ERP systems management problems. Solutions may involve process change recommendations, new or modified data management steps, changes to systems integrations, or changes in technology applications.
  • Provide program leadership to include ability to discuss and champion the business case for change to a business audience, and actively participate and execute high value business solutions.
  • Chair a cross functional executive ERP Steering Committee and facilitate trade-off/prioritization discussions as well as discuss risks and mitigation strategies.
  • Ensuring full and efficient utilization of ERP systems by reviewing and evaluating system design methodologies and strategies, validating data inputs, generating user reports, and identifying and installing automated workflow processes and enhancements to improve the user experience, consistent with best practices.
  • Leading requirements for data integration and conversions, including integration of ERP human resource, finance and procurement data.
  • Devising and modifying SOPs, definition of methodologies and guidelines for the ERP systems’ users and administrators – including processes, procedures, best practices, data, architecture, security, quality, maintenance and enhancement protocols.
  • Create program and project plans, identify constraints and risks, and provide mitigation.
  • Control scope and evaluate business priorities to efficiently balance resources and projects.
  • Regular reporting to key stakeholders on project and program status.
  • Support change management and go live procedures following correct processes for UAT approvals and deployment milestones.
  • Leading Agile / Waterfall methodologies; to include managing backlogs, execution, retrospectives, grooming, etc.
  • Facilitate regular meetings with your project team(s), stakeholders, and vendors.
  • Manage sprint ceremonies using Jira and Confluence as applicable to the project.
  • Maintain project documentation in Smartsheet, Confluence, Google Docs. 

THE IDEAL CANDIDATE WILL HAVE:

  • Prior experience directly leading ERP implementations in an Enterprise environment.
  • Analyzing functional and cross-functional business process needs and development of process improvement recommendations, including working closely with end users to identify, analyze, and deploy core business processes and workflows to integrate into the ERP systems and Business Intelligence platforms.
  • Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk register.
  • Strong understanding of work estimation techniques.
  • Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team.
  • Excellent presentation and meeting facilitation skills.
  • Energetic team player with excellent written communications, verbal communications, and conceptual skills.
  • Strong interpersonal communication, problem solving, negotiation, and organizational skills.
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision.
  • 10+ years of program and project management experience related to technology/ERP.
  • Comfortable in developing effective relationships with cross functional stakeholders, senior leadership, and scrum teams across the organization.
  • Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking.

PREFERRED QUALIFICATIONS:

  • Prior multiple ERP implementations
  • PMP Certification
  • MBA or equivalent understanding of business process and financial concepts
  • SAP/Oracle Certifications

ABOUT PELOTON

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.
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