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Senior Program Manager, Learning Healthcare Platforms

| Greater NYC Area

As a Senior Program Manager on Learning Healthcare Platforms (LHP), you will have a key role in creating our technology backbone. You will be empowering the LHP organization to build and support scalable/sustainable solutions through focus on increasing operational efficiency. You will collaborate with engineering and product leaders developing & implementing the technology roadmaps and driving adoption of new capabilities.

LHP is an organization within Flatiron that strives to improve cancer care and expedite research by decreasing the complexity of finding, using and improving Flatiron’s ever growing dataset. We aim to destroy data silos and expedite development of products at Flatiron; through a technology platform that facilitates adoption of all the data points across various use cases, and variety of tools to enable: easy and efficient discovery, retrieval, ingestion, validation, documentation and QA of Flatiron data.

The LHP team is focused on building out a sustainable ecosystem for Flatiron Data that is scalable and efficient. We bring together Flatiron’s structured and unstructured data as well as the tooling needed to explore it.

You might be a good fit for this role if you excel in relationship building, project management, analytical and communication skills and have experience leading complex projects spanning multiple teams and stakeholders. You should be able to champion LHP’s operations and advocate for early adoption of new processes, effectively managing change as we continue to scale our products, people, and processes.

Responsibilities:

  • Enable the Learning Healthcare Platforms (LHP) teams to build and implement scalable solutions in an efficient way that reduce operational burden and drive down costs:
    • Ensure delivery of and drive software projects with high technical risk and high coordination complexity
    • Establish targeted process improvements to existing processes that enable the team to focus on building out a successful platform satisfying their 3 year vision
    • Write technical and non-technical documents to pitch, document, and report on projects
    • Identify and fix process gaps around execution, roll-out, and ongoing support of software projects
  • Enable LHP Engineering teams to develop/execute project plans for the projects identified on the LHP 2018 road map and beyond. All projects within LHP should have a solid project plan associated with them even if they don’t require operations to provide project management support.
    • Drive multiple engineering teams in creation of detailed roadmaps based on their prioritization and strategic planning
    • Enable teams in pristine project execution through documenting detailed plans, tracking and communicating status regularly, and course-adjusting to mitigate internal and external risks
  • Enable stakeholder management and visibility into what is happening with up & down stream internal customers and their respective operations through a clearly defined process
    • Collaborate with engineering and product stakeholders across multiple teams, gathering requirements, coordinating dependencies, and identifying risks and opportunities
    • Design (with strong stakeholder input) & implement lean scalable processes and toolkits to guide internal operations, drive efficiency and decrease operational costs

Requirements:

  • Bachelor's Degree
  • 5+ years of in one of the following roles: operations, project management, program management, engineering lead, product lead or management consultant
  • Strong project management skills and excellent organizational, communication and analytical skills; enjoys being hands-on, in the weeds at times
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional teams
  • Problem solving mindset and demonstrated ability to deliver results; ability to distill complex issues and translate them into concrete action plans
  • Ability to deal with ambiguity
  • Strong understanding of software projects’ development, roll-out, and support risks
  • Strong technical aptitude: understanding of agile processes, technical roadmap terminologies, larger concepts such as APIs and SDLC
  • Prior experience in a high-paced, fast-growing technology environment
  • Ability to influence and align engineers, peers and stakeholders while fostering a collaborative culture and building relationships across the organization
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health has returned to Soho. We're right next to Trader Joe's! Soho is filled with boutiques, fancy chain stores and art galleries.
One Soho Square at 233 Spring Stree, New York, NY 10013

An Insider's view of Flatiron Health

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron’s holistic employee experience program translates our values into reality. We cater to the well being of our employees both mentally and physically to promote a culture where wellness is at the forefront. By managing weekly mental wellness programs, monthly office wide fun and fitness classes, we give employees the opportunity to directly incorporate a mindful balance into their day to day life.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Daily catered meals
Stocked Kitchen
Endless snacks & beverages
Happy Hours
Professional Development Benefits
Job Training & Conferences
Robust learning & development curriculum. Participate at industry events.

Additional Perks + Benefits

On a monthly basis, we host a Wellness Day that includes massages, manicures, and meditation sessions. We often set up booths for local wellness organizations and fund on site and off site fitness classes. We also host a bi-weekly meditation in the office.

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