Foursquare is the leading independent location technology and data cloud platform, powered by dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.

Foursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK);  data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Unfolded Studio).

About the Team: 

The PMO team is responsible for defining, implementing, and maintaining the standards for program and project management across multiple organizations at Foursquare. Program Managers drive our product enhancements, technical integrations, and cross-functional projects with Executive-level visibility. 

About the Role:

The Senior Program Manager will work on cross-functional projects and programs with Executive-level visibility. Example programs include post-merger integration, User Privacy enhancements, and hosting cost management. These strategic programs need a Senior Program Manager to take a concept, develop a point of view, and lead the delivery across a wide range of teams. The Senior Program Manager will join the PMO, reporting to the Director of Program Management. 

You will own the definition and delivery of programs, bringing expertise in both program management and building relationships with stakeholders across a wide set of functions. Through collaboration with business partners and engineering teams, this role will drive forward strategic initiatives that will massively impact the operational efficiency of Foursquare.

Responsibilities of the role:

• Manage a diverse portfolio of programs, identifying goals, objectives, and iterative deliverables for implementation. Document requirements (using Jira and Confluence). Create quarterly OKRs, including Objective statements and KRs to assess impact. Balance competing factors (risk mitigation and issue resolution, dependency management, highest-ROI, etc.) to effectively maximize impact to customers.
• Communicate program status and risk to relevant stakeholders, teams, and partners, including executives, escalating when appropriate on trade-off decisions.
• Lead regular portfolio reviews with extensive scope, facilitating 50+ person meetings, driving outcomes and actions.
• Own Engineering cost control to meet the $15MM and growing budget, managing teams' monthly targets and new spend.
• Improve program management processes. Identify process improvement opportunities across teams, and drive improvement.

Qualifications:

• 7+ years experience in a similar role or similar working experience.
• Experience working at the most senior levels of leadership & with external partners.
• Success in selecting the right project management framework for a given project. Experience in helping teams evolve their Agile practices.
• Understand software engineering fundamentals. Experience leading change in large-scale systems.
• Experience in communicating technical concepts to non-technical audiences, and connecting business context and customer impact to engineering tasks.
• Enjoys bringing creative thinking and ideas for improvement as a member of the PMO and as a member of cross-functional delivery teams.
• Strong spreadsheet skills (Google Sheets and Microsoft Excel).
• Strong written and verbal communication skills.

Nice to have:

• Scrum Master or Product Owner certified. 
• Experience in location, data platforms, and/ or marketing technology.
• Enterprise software development experience (as a developer, SDET, architect, etc).
• Experience working with geographically dispersed teams.
• Knowledge of Jira and Confluence.
• Background experience in any of the following a major plus:
• Cost control, specifically in regards to AWS.
• Understanding of the digital marketing ecosystem.

Perks and benefits:

• Learning and development programs from individual contributors to managers
• Individual, professional coaching for all full-time employees
• Flexible time off - rest and recharge when you need it!
• Comprehensive and competitive health, vision, dental, life insurance
• 401(k) with company match
• Home office setup: you get all necessary hardware and internet reimbursement 
• Family planning programs via Carrot and Maven
• Employee Resource Groups to help you stay connected

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.